Lead Quality Assurance

JOB SUMMARY:
This job holder must conduct daily factory in-line and final furniture inspections at his assigned factory location. In addition, he must perform any required in-line furniture tests. His/her goal is to ensure proper production controls are being enforced by the vendor’s own QA team; and to correct and trouble shoot any manufacturing, production problems found. He/she must also insure he has adequate staff coverage within each factory.
 

KEY RESPONSIBILITIES:

• Must be fair and sound in handling issues while dealing with subordinates.
• Must understand the business, the goals and expectations of the company to its vendors and employees.
• Adapt to AQL inspection my assuring that products are shipped with the same quality level as expected.
• Understand the QA processes of the factory and establish a technical and business rapport with the vendor’s factory production team and line staff.
• Execute daily furniture in-line and final inspections in accordance with WSI procedures.
• Provide accurate and timely quality control reports to your immediate supervisor.
• Keep the QAM well informed of any potential issues that will affect quality or delivery.
• Must have control on references (MCS and MCP’s) or documents (PDS-Product data sheet or weekly production schedule) and make sure the QA team has the latest references and documents.
• Must review the approved reference from the DCP (as signed by finishing engineer or finishing staff), call out any issues of variation and discoloration.
• Must provide full cooperation with the director’s assistant in terms of inputs and information for documentation purposes.
• Must have the right tools to perform the job;
  • Lead a factory QA team and provide a good example.
  • Must be fair and sound in handling issues while dealing with subordinates.
  • Train and coach junior staff to perform their assigned tasks.
  • Cross check production loading and schedules with the vendor’s production team on daily basis in order to ensure adequate WSI QC staffing.
  • Ensure QC staff is properly deployed within the factory to give the best coverage.
  • Assist the QA manager to determine daily/weekly QC manpower arrangements.
  • Ensure required documents/MCS/MCP/Test Reports maintained at the factory level atall times.
  • Follow up on any quality corrective or preventive action plans proposed by WSI or thefactory/vendor and produce verification documents once the process is fixed.
  • Conduct ISTA in-house package drop testing and in-house construction test whenrequired.
  • Attend product handover meetings and pilot runs conducted by the furniture technical team.
  • Understand wood species / glue specifications/board requirements and MC controls.
  • Know how to calibrate your MC pin tester properly.
  • Ensure the testing tools, equipment are properly issued and return.
  • Evaluate any direct reports on quarterly and annual basis.
     

DESIRABLE QUALIFICATIONS & COMPETENCIES:
 

Basic Skills required

• Understand furniture quality control processes and systems.
• Minimum of 3-5 years of wooden furniture manufacturing experience or technica lsupervisory role with proven responsibility for over 2 technical/QC staff working under his/her supervision.
• Able to read and understand engineering drawings with some skills in Auto Cad.
• Knowledge of testing tools and furniture production equipment applications.

General Skills Required

• Effective communication & report writing skills in English communication skill is essential but not necessary.
• Good interpersonal skills.
• Excellent analytical abilities in solving production problem.
• Good eyesight.
• Good leadership capabilities to lead small group of QA team.
• Able to develop and train Quality team.
• Good Initiative, able to work under high pressure working environment

• Team Player, excellent initiative and responsible person

This role will be based in Surabaya/Malang/other East Java area