About Pallet

Pallet is building AI Agents to transform the physical economy, a $12 trillion global TAM. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down. Our flagship platform provides end-to-end visibility, and control.

As companies across the physical economy look to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.

About the opportunity

Everything people use has to be made, stored, and moved. Pallet builds AI that runs those physical operations: the warehouses, trucks, and supply chains behind everyday life. Our ambition is to accelerate material abundance by helping companies produce and deliver more at lower cost.

We're a Series B company that has raised $70M and grown ARR 10x in the last year.

You'll give that ambition a visual identity. Your subject matter is tangible: freight moving, warehouses working, goods reaching people. The creative challenge is to make this world look as important as it is, and to make its future feel within reach.

The role in one paragraph

You'll own Pallet's brand design, from the website and launch films to conference booths and sales collateral. You'll set the creative direction, make the work, and build the team. You'll report to Jason Feng, Head of Marketing, directing freelancers and agencies initially and building a team in the first year.

Why Pallet, and why now

Go in-house and keep building. If you're coming from an agency, you'll get to live with the brand beyond the handoff, see what works, and make the next campaign better.
Make the best work of your career. You'll have room to push the craft further than you have before, across websites, product launches, films, and physical experiences. You'll build the team that does it with you.
Lead what you've helped build elsewhere. If you've contributed to a great tech brand, this is a chance to take independent creative ownership, choose your collaborators, and build a brand people recognize as your team's work.

How you will make an impact

Develop concepts and carry them through production across campaigns, landing pages, launch films, booths, decks, and collateral.
Evolve Pallet's visual identity for enterprise buyers and a Silicon Valley tech audience. Make it approachable, premium, and visionary without looking like science fiction.
Turn complex products and operations into clear diagrams, data visualizations, and illustrations.
Build a brand system that other people can use, with components, references, and templates that support AI-assisted work and self-service.
Choose and direct agencies, freelancers, photographers, and other specialists. Hire and develop a brand designer in year one.

Preferred experience

Around 7 to 12 years in brand design, with strong work from an agency, an in-house team, or both.
A portfolio with range: landing pages, web illustrations, photography, and some product UI, ideally in different styles. We want strong concepts, typography, composition, and finished execution.
Experience owning a brand system and putting it to work across websites, campaigns, decks, social, and events.
The ability to make technical subjects visually compelling and understandable. Enterprise buyers should be an interesting audience to design for.
Experience shipping high-quality work quickly, making practical decisions about what to perfect, and getting projects into the world.
An established AI workflow. You can show how you connect design to AI, which tools you use beyond Figma, where they help or fall short, and how you structure design context so others can use it.
You should still want to make the work yourself. You'll be developing the concept, designing the page, and reviewing the production files while you build the team around you.

Include your portfolio and make your contribution to each project clear.

The estimated salary range for this role is $145,000 – $195,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Our Benefits

We invest in our people the same way we invest in our product: seriously.

🩺 Health, Vision, and Dental benefits
🏝️ Take-what-you-need Paid Vacation
➕ Life Insurance and Accidental Insurance
❤️‍🩹 Short-Term Disability Coverage
💸 Generous salary and equity for all staff
🪜 401k option; helping you save for the future
🧑‍🧑‍🧒‍🧒 Paid parental leave to support growing families
📚 Yearly learning and development stipend
🚌 Commuter benefits for Bay Area and New York employees
🚘 Uber ride stipend if you ever have to work late in the office
🏡 Remote office home stipend to get you comfy in your space for remote employees
📸 Free professional headshot
🍔 Daily catered lunches and dinners provided in office
💪 Complimentary On-Site Gym: Our SF office has a fully equipped gym
✈️ Onboarding trip to one of our offices if you work remotely
🥤 Monthly happy hours
🎉 Annual Company Offsites; our last one was in Palm Springs CA 🌴

Workplace Policy

We are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.

Equal Opportunity

Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Pallet’s Candidate Privacy Notice here.

Accommodations

Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at [email protected].

Pallet

Lead Brand Designer

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Pallet

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