C

ControlUp

Cloud-based IT management for EUC

Technical Product Manager

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeNortheastern United States, USANo salary listed

About the Job

Requirements

  • At least 5 years of software product management experience in a technology SaaS product.
  • A strong technical background and familiarity with endpoint management and IT operations.
  • Experience developing and executing product go-to-market strategy.
  • Ability to work with development, quality assurance, sales, and sales engineering teams.
  • Ability to analyze data and make data-driven decisions.

Responsibilities

  • Own products within the ControlUp SaaS product line.
  • Lead market and competitive analysis of the Digital Employee Experience market to identify potential trends and opportunities.
  • Research potential integrations with relevant SaaS and cloud vendors via publicly available APIs.
  • Validate product strategy and roadmap with ControlUp stakeholders.
  • Prepare product requirements and detailed specification documents for product features.
  • Work closely with development and quality assurance teams throughout the development cycle.
  • Identify, design, experiment with, and iterate on product decisions by leveraging data and evidence gathered from customers.

Desired Qualifications

  • Extensive experience with IT operations solutions.
  • Bachelor’s degree or higher.
  • A passion for product design and user experience (UX/UI).
  • Confident decision-making and the ability to influence internal and external partners.
  • Excellent verbal, written, and presentation abilities.
  • Customer-oriented approach.

About the Company

ControlUp

Cloud-based IT management for EUC

ControlUp provides a cloud-based digital employee experience (DEX) management platform that helps IT teams quickly resolve issues, prevent tickets, and reduce costs. It delivers an end-to-end view of End User Computing (EUC) environments and real-time metrics from endpoints and applications to troubleshoot and remediate problems. The platform is especially useful for organizations that rely on unified communications tools like Microsoft Teams and Zoom, enabling monitoring and optimization of user experience for these tools. Unlike some competitors, ControlUp emphasizes real-time desktop and endpoint monitoring, automated fixes, and proactive avoidance of outages, with a subscription-based model that includes a free 50-user VIP pack for monitoring local and remote devices and apps. The goal is to shorten troubleshooting time, lower operational costs, and improve productivity by ensuring a smooth digital experience for end users.

Company size
201-500
Company stage
Series D
Total funding
$141.2M
Headquarters
Rishon LeTsiyon, Israel
Founded
2012

Recently Posted Jobs

Explore more opportunities at ControlUp

See more jobs