Customer Information Control System Systems Programmer – Infrastructure Engineering Senior Advisor

Help us program the future of healthcare technology.

At The Cigna Group, you'll have the opportunity to shape and modernize critical mainframe infrastructure that supports millions of customers and business operations. We are looking for a highly skilled Infrastructure Engineering Senior Advisor with deep IBM CICS expertise to serve as a technical leader, driving the design, engineering, and evolution of complex enterprise mainframe solutions. If you enjoy solving challenging technical problems, influencing strategy, and collaborating with talented teams, we'd like to hear from you.

Responsibilities

• Lead the design, engineering, and implementation of complex CICS infrastructure solutions that support enterprise business objectives.
• Provide technical leadership for large-scale mainframe initiatives, guiding projects from strategy through execution.
• Build, support, and continuously improve highly available CICS environments across the enterprise.
• Partner with application development teams and infrastructure stakeholders to deliver scalable, secure, and reliable solutions.
• Evaluate emerging technologies and recommend innovative approaches that improve performance, resiliency, and operational efficiency.
• Diagnose complex infrastructure and application issues, identify root causes, and implement effective long-term solutions.
• Install, configure, maintain, and optimize CICS and associated system software products.
• Contribute expertise in:
  • CICSPlex System Manager (CPSM)
  • DB2 Data Sharing
  • MQ Shared Queue Managers
  • REXX
  • z/OS
• Provide guidance and consultation to a large and diverse application development organization.
• Participate in an on-call rotation and provide support for high-priority production events as needed.

Required Qualifications

• 10+ years of CICS Systems Programming experience in enterprise mainframe environments.
• Advanced knowledge of CICS architecture, internals, administration, and performance tuning.
• Strong experience supporting and managing CICSPlex environments.
• Hands-on experience with z/OS, DB2 Data Sharing, MQ Shared Queue Managers, and REXX.
• Demonstrated ability to troubleshoot complex system and application issues and implement effective solutions.
• Experience leading technical initiatives and coordinating efforts across multiple teams.
• Strong verbal and written communication skills with the ability to explain technical concepts to diverse audiences.
• Proven ability to work independently while also contributing effectively within large, cross-functional teams.
• Ability to support a 24x7 production environment, including scheduled on-call responsibilities.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Master-level expertise with CICSPlex and related OEM products.
• Experience influencing infrastructure strategy and technology roadmaps.
• Prior experience serving as a technical consultant or advisor for large-scale enterprise environments.
• Strong strategic thinking skills with a focus on continuous improvement, innovation, and business outcomes.

Why Join Us?

You'll join a team of talented professionals who are passionate about technology, collaboration, and continuous improvement. Together, we deliver highly resilient infrastructure solutions that power critical business capabilities while helping shape the future of healthcare technology.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 123,500 - 205,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.