Return Goods Partner

Job Description

Job Summary: As a Returned Goods Partner, you'll perform specific department duties related to daily operation of one function or area of reverse logistics, including Returned Goods Center (RGC), recycling, or reusable / pallet administration in support of H-E-B's total transportation network (San Antonio, Houston, Temple, Weslaco, Corpus, San Marcos).

Key Responsibilities & Essential Functions:

Reverse Logistics / Returned Goods Operations:

• Performs work tasks in a safe manner, in accordance with work instructions; proactively takes action to improve safety
• Proactively assists other Partners through their own actions, such as sharing information about technical matters, facility-specific knowledge, processes, and procedures
• Takes action to help assimilate fellow Partners into the work environment as opportunities present themselves
• Completes work assignments in a timely manner; uses time efficiently and productively in support of facility goals for on-time release of trailers
• Operates equipment per Standard Operating Procedures (SOPs) to prevent equipment and facility damage
• Maintains a clean and safe work area at all times
• Box Recycler: Lift flat recycled boxes and inspect for damage, move non-damaged boxes to a new area by hand
• Loader: Load and/or remove boxes on conveyor; palletize by hand
• Scanner: Scan returned food and non-food items; inspect for damage and sort into appropriate area
• Baling Machine Operator: Operate baling machine in the manner prescribed by the manufacturer; baling all recyclable material by grade, clearing equipment jams; securing bales with ties for loading

Sanitation:

• Accurately cleans and organizes assigned areas in compliance with Sanitary Food Transportation Act (SFTA) and Food Safety Modernization Act (FSMA) regulations
• Performs work assignments per SOPs
• Recovers damage as much as possible

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Knowledge/Skills/Abilities:

• Organization skills; attention to detail - Required
• Ability to communicate effectively - Required
• Ability to work in a team-based environment - Required
• Ability to operate machines or equipment safely and independently - Required

Education:

• HS Diploma or GED or equivalent (preferred) - Preferred

Licenses/Certifications:

Physical Demands & Working Conditions:

• Function in a fast-paced, warehouse environment
• Repetitively lift 5 - 60 lbs for duration of a shift, 8 - 10 hours
• Stand, walk, and squat for extended periods of time
• Work extended shifts and fluctuating hours and days, including weeks, nights, holidays

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 9/1/2018