Digital Customer Specialist for Turkish Language
Transcom
Digital Customer Specialist for Turkish Language
Transcom
Outsourced AI-driven CX solutions provider
Our recruitment process utilizes standardized testing to understand your potential truly. After applying, keep an eye on your email for the next steps.
What's in it for you?
Choose the best work model for you: on-site, hybrid or remote, from our office in Tirana
40-hour per week or 36- hour per week
Growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.
Join us as a Digital Customer Specialist for Turkish Language!
Be on the front line of client support and deliver impactful work on a company level. In this role, you will:
Communicate by e-mail and phone with customers and help pioneer more sustainable solutions.
Help deliver packages more efficiently, create connections worldwide, and find ways to take action and give back.
Contribute to the project's success, propose improvements, share knowledge, and learn with your colleagues.
What are we looking for:
B2/C1 Turkish language skills.
Strong verbal and written communication and interpersonal skills, empathy and listening.
Experience using different computer tools.
Immediate availability to work after training is completed.
What life at Transcom is like!
At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking their potential today and turning it into skills for the future and getting recognized for working hard, being a team player, supporting others and championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here, we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together
Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.
Explore more opportunities at Transcom