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Hilton Worldwide

Global hotel operator of branded properties

Director of Sales and Marketing - Franchise

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeColumbus, OH, USAIn-person

About the Job

Requirements

  • At least 8 years of full-service hotel sales experience, including at least 3 years of marketing experience.
  • A bachelor's degree in marketing, hotel management, or general business is required.
  • Strong leadership skills and the ability to coach, develop, and hold a team accountable are required.
  • A solid understanding of hotel revenue management, market trends, budgeting, forecasting, and competitive performance is required.
  • Excellent communication, presentation, negotiation, and relationship-building skills are required.
  • Strong organization and follow-through, with the ability to adapt as business needs change, are required.
  • Working knowledge of hotel sales, marketing, and business systems, including Delphi FDC, Cvent, Cendyn, market intelligence tools, and purchasing platforms, is required.

Responsibilities

  • Develop annual sales plans, budgets, and forecasts, and partner with revenue management to strengthen business mix, room rates, market share, and profitability.
  • Set clear goals, coach Sales and Catering managers, monitor performance, and celebrate results.
  • Grow relationships with corporate accounts, group clients, meeting planners, Hilton sales partners, and local organizations.
  • Oversee digital marketing, social media, website content, promotions, and client events to keep the hotel visible and competitive.
  • Oversee proposals, requests for proposals, negotiated rates, contracts, and concessions to secure business that supports hotel goals.
  • Partner with hotel departments to ensure smooth group and event execution, respond to client feedback, and resolve concerns.
  • Contribute to hotel leadership decisions and support a collaborative environment where team members feel appreciated and accountable.

Desired Qualifications

  • Additional language skills are preferred.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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