DFI Retail Group

Asian retailer operating extensive multi-market stores

Area Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

A high diploma or degree in Business Administration, Retail Management, or a related discipline.
At least 5 years of experience in retail operations or customer service, including 2 years at managerial level.
Strong people-management, communication, and problem-solving skills.
Good computer skills, including Microsoft Word and Excel.
Proficiency in spoken and written English and Chinese.

Responsibilities

Generate sales by ensuring stores are presented in an easy-to-shop, logical, clean, and attractive environment that meets high retail standards.
Ensure store layouts reflect consumer demand and implement effective, creative promotions to encourage customers to visit stores.
Interpret and analyze sales information to maximize sales and profits, and provide recommendations to the regional manager and buying team.
Monitor competitor activities and conduct weekly store visits to maintain a competitive advantage.
Optimize use of space, maintain appropriate stock levels, and allocate stock within and across the area to minimize out-of-stocks and maximize sales.
Motivate, coach, and lead the team to serve customers and achieve high performance.
Work with peers and other levels on new product launches, work-procedure improvements, people planning, and other projects that improve the store environment, employee retention, and sales performance.
Communicate and connect with others to help the team accomplish goals and make progress.

Desired Qualifications

Experience in sizable retail stores.

Is this your next challenge in Retail Operations?

Generate sales by creating and ensuring the stores are presented in an easy to shop, logical, clean, attractive shopping environment, providing target customers with the highest retail standards.
Ensure layout reflect consumer demand and generate extra business by delivering and implementing effective and creative promotion which encourage customer into our stores.
Interpret and analyse sales information to maximise sales, profits, feedback recommendation to regional manager and buying team.
Closely monitor competitor activities, weekly store visits to ensure competitive advantage is maintained.
Ensure optimum use of space, appropriate level of stock on hand, allocation of stock within and across area to minimise out of stock and maximize sale.
Motivate, coach and lead the team to serve customers and achieve high performance in a proper manner.
Work together with peers and other levels on new product launches, work procedures improvement, people planning and any other projects helping stores to have a better environment for people retention and achieving sales targets.
Communicate effectively and connect with others to allow you and your team to accomplish goals and make progress.

Do you have experience in retail industry?

Report to the Regional Operations Manager
High Diploma or Degree Holder in Business Administration, Retail Management or related discipline
5 years or above working experience in retail operations or customer services in which 2 years’ at managerial level
Experience in sizable retail stores is a plus
A team player with can-do mindset
Sensitive to numbers, adaptable, easy going and cheerful
Proactive, fast learner, strive to help people and provide solutions
Strong people management, effective communication skill and problem-solving skill
Good computer skills on MS Word & Excel
Proficiency in spoken and written English and Chinese

Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com

About the Company

DFI Retail Group

Asian retailer operating extensive multi-market stores

DFI Retail Group is a large Asian retailer operating about 7,580 outlets across 12 markets, with a portfolio across health and beauty, convenience, food, home furnishings and restaurants. It runs extensive store networks and efficient supply chains to deliver everyday consumer goods and services to customers. Its products are sold through its own stores and associated brands, supported by a wide logistics network to ensure availability and value. The group stands out from competitors through its size and scale in Asia, a diversified brand portfolio, a strong parent backing as part of the Jardine Matheson Group, and a strategic focus on providing quality, value and service across multiple everyday categories. Its goal is to Sustainably Serve Asia for Generations with Everyday Moments, aiming to meet daily consumer needs while emphasizing sustainable practices and long-term customer value.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Hong Kong
Founded: 1886

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