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Handshake

Connects talent with jobs and AI training work

GTM Systems Manager

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 6 years of experience in Salesforce, go-to-market systems, or revenue operations systems roles; architect-level experience is ideal, but the path is flexible.
  • Strong hands-on Salesforce skills, including Flows, validation rules, approvals, and disciplined release practices.
  • Architect-level workflow design across pipeline, quoting and configure-price-quote processes, renewals, and expansion, with sound data-model and governance decisions.
  • Experience with tools and integrations beyond Salesforce, such as sales engagement, customer success, and data-enrichment tools.
  • A track record of evaluating software and bringing on vendors, with a point of view on the future direction of systems and the impact of AI.
  • A track record of building systems adopted by Sales and Customer Success, and partnering with business leaders to scope, ideate, and launch improvements.
  • Ability to assess build-versus-buy-versus-outsource tradeoffs, including directing external consultants or builders.
  • Ability to communicate clearly with technical and non-technical partners and navigate competing priorities and internal stakeholders.

Responsibilities

  • Architect end-to-end workflows and the go-to-market data model from lead through quote, renewal, and expansion so account executives, account managers, and customer success managers spend less time struggling with systems and forecasting and renewal reporting remain reliable as products and segments grow.
  • Connect Salesforce, Gainsight, Nooks, and Clay, bringing engagement, enrichment, and customer-health signals into Salesforce to improve deal inspection and renewal-risk visibility while reducing manual representative input.
  • Evaluate emerging go-to-market and AI tools, onboard new vendors, and retire tools that no longer provide value.
  • Continue building and shipping system improvements while managing internal teams and external Salesforce consultants, using consultants for heavier build work so time can focus on architecture, design, and impact.

Desired Qualifications

  • Hands-on experience with Gainsight, Nooks, Clay, or comparable tools.
  • Experience leading systems migrations through acquisitions or managing multiple Salesforce instances.

About the Company

Handshake

Connects talent with jobs and AI training work

Handshake connects job seekers, employers, and university career centers through recruiting software, and supplies AI labs with experts who train and test language models. Its career platform combines job matching, recruiting events, and profiles that show completed AI projects and paid training experience. Handshake AI recruits and matches fellows to projects where they review model answers, create training data, and apply knowledge from their own fields. Employers pay for recruiting subscriptions and promotions, while its enterprise AI team builds agents and trains models inside customers' systems. Handshake was founded in 2014 and is headquartered in San Francisco.

Company size
501-1,000
Company stage
Series F
Total funding
$434M
Headquarters
San Francisco, CA
Founded
2014

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