Cermati.com

Financial product marketplace and application service

Field Collection

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeJambi, Jambi City, Jambi, IndonesiaIDR4.5M - IDR5M /mo

About the Job

Requirements

Must reside in Jambi.
Must have at least a high school or vocational high school education and experience as a field collection agent.
Applicants with experience as a courier or online motorcycle taxi driver are also welcome to apply.
Must have a valid C-class motorcycle driving license and a motorcycle.
Must have good communication and negotiation skills and good knowledge of the assigned area.
Work area placement is adjusted according to the employee’s residence.

Responsibilities

Visit debtors and deliver warning letters when payments are more than 20 days overdue, validating their circumstances, analyzing the case, and collecting outstanding payments.
Negotiate suitable payment options with customers.
Monitor debtors’ payment promises based on days overdue and follow up to collect payment as promised.
Locate customers who cannot be reached at home or at work and verify customer information, including phone numbers and addresses.
Report and discuss visit and case-handling results with a supervisor, and record each collection activity.

Uraian Pekerjaan

Deskripsi Pekerjaan :

Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagih

Kualifikasi

Kualifikasi :

Domisili Jambi
Pendidikan Min. SMA/SMK Berpengalaman sebagai Field Collection
Berpengalaman sebagai Kurir & Ojek Online dipersilahkan melamar)
Memiliki SIM C dan kendaraan bermotor
Kemampuan komunikasi dan negosiasi yang baik Pemahaman yang baik tentang area yang pernah dipegang
Penempatan wilayah disesuaikan dengan domisili

Informasi Tambahan

Compensation: 4500000 to 5000000 (IDR) (MONTHLY)

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size: 501-1,000
Company stage: Series A
Total funding: $1.9M
Headquarters: Jakarta, Indonesia
Founded: 2015

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