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Kastle AI

AI agents handling lending operations

Head of Talent

Generalist Recruiting +1Confirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$200k - $250k /yr

About the Job

Requirements

  • At least 5 years of experience in People or Human Resources roles at high-growth startups, including at least 2 years in leadership.
  • Experience scaling people functions at early-stage companies with 50–200 employees.
  • A track record designing and implementing people processes, including performance management, compensation, onboarding, and career frameworks.
  • Experience working with Claude Code, Cursor, or similar tools to build sourcing agents.
  • Ability to coach and develop managers and help them navigate people challenges.
  • Ability to exercise sound judgment on sensitive employee matters.

Responsibilities

  • Manage the recruiting team and partner with leadership on hiring strategy and process improvements.
  • Build and own a recruiting function that attracts talent across engineering, product, go-to-market, deployments, and operations.
  • Build and own the people strategy, including performance management, compensation, employee development, and culture.
  • Partner with leadership on organizational design, headcount planning, and talent decisions.
  • Evolve human resources infrastructure by refining policies, ensuring compliance, and optimizing benefits programs.
  • Design and implement performance management frameworks, including goal-setting, reviews, promotion cycles, and career development.
  • Lead compensation strategy by maintaining equitable pay bands, managing equity grants, and conducting market benchmarking.
  • Drive culture and engagement initiatives, including team events, values definition, employee feedback loops, and diversity, equity, and inclusion programs.
  • Ensure compliance with employment laws and regulations across all locations.

Desired Qualifications

  • Experience in fintech, lending, or regulated industries.
  • Background in artificial intelligence, machine learning, or technical product companies.
  • Previous experience scaling a company through hyper-growth from 20 to more than 200 employees.
  • Knowledge of multi-state employment compliance.

About the Company

Kastle AI

AI agents handling lending operations

Kastle AI builds an AI workforce for financial services, starting with consumer lending and mortgage servicing. Its product comprises specialized voice and SMS agents that perform high-volume tasks across lenders’ existing core systems—such as collections, payment inquiries, borrower qualification, and servicing—without requiring a multi-year core replacement. The agents are trained to handle FDCPA, TILA, RESPA, and TCPA compliance, and have processed roughly $1.8–2 billion in transactions for large banks and enterprises. The company differentiates itself by integrating directly with lenders’ existing infrastructure rather than rebuilding cores, focusing on compliance-ready automation for financial workflows, and scaling through a software-enabled human-in-the-loop style AI workforce. Kastle’s goal is to expand engineering, product, and go-to-market efforts to broaden the adoption of AI-powered operations in financial services.

Company size
11-50
Company stage
Series A
Total funding
$24.1M
Headquarters
San Francisco, CA
Founded
2024

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