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Seismic

AI-driven platform for sales enablement

Director of Technical Program Management

Program ManagementConfirmed live in the last 24 hours
Full-timeVancouver, BC, Canada

About the Job

Requirements

  • At least 7 years of experience in technical program management, including at least 2–3 years directly leading a TPM team; experience through a merger, reorganization, or other significant organizational change is ideal.
  • A track record of driving large-scale, cross-functional technical programs, including platform migrations, consolidations, or major software development life cycle or product development life cycle changes, to measurable outcomes.
  • Experience building or substantially improving a program-management operating model, including standards, career paths, service-level agreements, and documentation.
  • Ability to partner with distributed global teams and ensure remote and offshore team members can contribute effectively.
  • Executive communication skills to translate technical program risk into decisions for engineering leaders and business stakeholders.
  • Fluency with industry-standard dashboard and reporting tools and knowledge of how to set, visualize, measure, and create accountability through effective project- and team-level metrics.

Responsibilities

  • Unify the TPM team into one operating model, bringing together the two legacy TPM mindsets, and ensure North America- and India-based TPMs are supported, integrated, and productive.
  • Build a single source of truth for the function, including how to engage a TPM, role expectations, career ladder and leveling, and service-level agreements.
  • Consolidate documentation currently spread across numerous systems.
  • Partner with Engineering and Product leadership on unifying two platforms and modernizing the product development and software development life cycles, representing program risk and delivery realities in the redesign.
  • Partner across Product & Engineering Operations with peer leaders in Product Analytics, Product & Design Operations, Platform Transformation, and Technical Communications to streamline the information supply chain connecting decisions, documentation, and delivery.
  • Personally lead a portfolio of high-impact technical programs end to end, defining and reporting metrics that demonstrate measurable business and delivery impact.
  • Own risk and escalation management across the program portfolio, including the cadence and format for surfacing risk to stakeholders and executives.
  • Define the TPM hiring bar, own the interview loop, and build succession depth on the team.
  • Coach and develop TPMs at every level, creating growth paths to retain strong talent from both legacy organizations.

Desired Qualifications

  • Experience operating inside or building a dedicated Product & Engineering Operations function.
  • Background in enterprise software as a service, ideally through a company merger or acquisition integration.
  • Experience building and managing software release cycles where quality is an imperative.

About the Company

Seismic

AI-driven platform for sales enablement

1) What does this company do? It provides a platform for sales enablement that equips customer-facing teams with AI-powered content, tools, insights, and skills to improve customer experiences and drive growth. 2) How does this product work? The platform uses artificial intelligence to analyze customer interactions and content, delivering the right message at the right time. It supports sales teams with resources, workflows, and analytics to boost productivity and engagement, delivered via a subscription software model. 3) How is it different from competitors? It focuses on AI-driven insights and tools specifically for customer-facing teams, aiming to optimize messaging and timing to improve engagement, backed by ongoing research and development in AI enablement. 4) What is the goal? To help businesses optimize sales processes, increase sales productivity, and enhance the customer experience to drive business growth.

Company size
1,001-5,000
Company stage
Series G
Total funding
$446.5M
Headquarters
San Diego, CA
Founded
2010

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