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Jefferson Health

Academic health system

Certified Patient Care Technician 2 - Med Surg Ortho

Nursing & Frontline Patient CarePosted on Nov 13
Full-timePhiladelphia, PA, USANo salary listed

About the Job

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the role within the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene needed to support patients' quality of life, and ability to apply this knowledge in daily care.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Knowledge of how to show respect and collaborate with each patient, family, and designated care partner.
  • Knowledge of people with diverse backgrounds and ability to show respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques; ability to accurately convey, receive, and interpret ideas, information, and needs using appropriate communication behaviors and partnership-oriented language with patients and families.
  • Basic Life Support certification from the American Heart Association.
  • Unit-specific certification required within one year of hire.

Responsibilities

  • Communicate effectively with the interprofessional team, patients, families, and designated care partners to support care delivery and patient flow.
  • Perform designated direct and indirect patient care activities under the direction of licensed clinical team members, demonstrating increased clinical competency and efficiency.
  • Perform a broader range of patient care activities and technical skills aligned with training, certification, and unit needs, within the defined scope of the role.
  • Use critical thinking to recognize and communicate changes in patient condition, escalating concerns appropriately to licensed clinical team members.
  • Support patient safety initiatives by following established protocols, identifying potential risks, and contributing to a safe care environment.
  • Assist with coordinating care activities and patient throughput to support efficient unit operations.
  • Maintain required certifications and competencies, demonstrating ongoing skill development and adherence to best practices.
  • Provide guidance and support to new or less experienced team members in day-to-day tasks, without formal supervisory responsibility.
  • Help maintain supplies, equipment, and clinical-environment readiness for safe and efficient care delivery.
  • May perform virtual safety associate or other support duties based on unit or campus needs.

Desired Qualifications

  • One year of clinical experience.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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