Learning and Development/Human Resources Officer

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting with the administrative and clerical duties of the Human Resources department, management of team member files, support of the hiring process, onboarding of new hires, coordination of training activities, and so on. As a L&D/HR Officer, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Relevant work experience in human resources and administrative.
• Proficient in the use of the Microsoft Office suite.
• Demonstrates knowledge of fundamental labor laws and employment regulations, or exhibits a willingness to learn about them

Here’s what you’ll do during a typical day:

• Provide exceptional front office support:  Welcome and assist guests, applicants, and team members with prompt, professional, and courteous service
• Support daily office operations:  Provide administrative support such as word processing, data entry, filing, and copying to support HR department operations
• Manage communication:  Handle phone calls, emails, mail processing, and meeting coordination
• Coordinate travel arrangements:  Organize and manage bookings for HR department managers
• Support special projects:  Assist with departmental initiatives or ad-hoc assignments