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MSX International

Automotive dealer performance and repair optimization

Automotive Consultant Operations

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Experience in automotive implementation, consulting, operations, or client-facing roles.
  • Strong stakeholder management and verbal and written communication skills.
  • Ability to manage multiple tasks and provide high-quality results in dynamic environments.
  • Competence in working with diverse business systems, technology, processes, and data.
  • Willingness to travel and work in a mobile, client-facing environment.
  • A problem-solving approach focused on practical outcomes.
  • Adaptability, proactivity, and results orientation.
  • A high school diploma or GED is required.

Responsibilities

  • Partner with clients to understand business needs and define successful outcomes.
  • Deliver systems, processes, and improvement initiatives that drive measurable results.
  • Leverage technology and best practices to support implementation success.
  • Coach users to adopt new tools, processes, and ways of working.
  • Monitor performance, measure impact, and deliver against agreed objectives.
  • Identify opportunities for continuous improvement and enhanced business performance.
  • Support business growth through exceptional delivery and strong client relationships.

Desired Qualifications

  • Two or more years of automotive training or coaching experience is beneficial.
  • A bachelor's degree in Business, IT, Engineering, Management, or a related field is a plus but not mandatory.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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