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Republic Services

Waste management and recycling services provider

Operations Supervisor Rail

Logistics & TransportationPosted on Nov 9
Full-timeSan Francisco, CA, USA$93.9k - $129.2kIn-person

About the Job

Requirements

  • Lead or supervisory experience is required.
  • Experience processing rail billing, tracking rail shipments, and performing rail contract administration tasks is required.
  • Experience working directly with Class 1 rail service providers is required.
  • Experience coordinating direct reports is required.
  • The ability to direct a large staff is required.
  • The candidate must be process-oriented and results-oriented in setting and pursuing goals, demonstrate commitment to organizational success, and marshal resources to accomplish goals and objectives.
  • Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills are required.
  • The candidate must be able to collaborate, build teams, and work with teams.
  • The candidate must be a creative thinker who challenges conventional solutions.
  • The candidate must demonstrate and promote ethical behavior.
  • Strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high-performing teams, are required.
  • A high school diploma is required.

Responsibilities

  • Supervise operations activities within a segment of the business unit, including the operations clerks and other personnel responsible for rail container dispatching, tracking, rail bill payment, and rail contract administration.
  • Work with the Operations/Division Manager and General Manager to implement tactical initiatives that drive functional excellence and budget achievement.
  • Support company personnel and subcontractors operating rail yards, ensuring adherence to safety, environmental, operating, regulatory, accounting, ethics, and other standards.
  • Execute and deliver safety, customer experience, and efficiency objectives while supporting employee engagement.
  • Understand and provide leadership to achieve and communicate safety goals and objectives.
  • Work to remove unsafe conditions or situations from the rail system.
  • Partner with the maintenance department to ensure equipment remains in working order and complies with safety standards.
  • Oversee safety and accident-prevention programs, ensure reasonable actions are taken to prevent accidents and injuries, maintain a safe and productive work environment, and implement and maintain an effective loss-control and safety program.
  • Engage assigned employees in safety participation by demonstrating personal commitment to safe operations and conducting outreach to operational employees.
  • Provide customer service that meets or exceeds expectations throughout the customer experience.
  • Resolve unusual service requests, equipment breakdowns, and schedule changes through timely communication with stakeholders.
  • Interact with customers to resolve issues and improve the customer experience.
  • Represent the company positively to drive customer satisfaction and loyalty.
  • Establish productivity goals where needed, ensure adherence to operating standards, and manage labor hours and disposal expenses according to established plans.
  • Work with rail service providers to optimize rail-service efficiency.
  • Support daily operations and system utilization for company personnel and subcontractors operating rail yards within the rail system.
  • Execute operational plans to help achieve or exceed the division’s budgeted goals.
  • Support service delivery, maintenance, and the operational role in fleet quality and maintenance.
  • Create a collaborative and communicative team environment and drive employee engagement.
  • Build and develop team talent, understand employees’ career goals, and provide coaching to prepare employees for advancement.
  • Perform other job-related duties as assigned.

About the Company

Republic Services

Waste management and recycling services provider

Republic Services provides environmental services focused on waste and recycling, including solid, special, and hazardous waste management, advanced recycling, field and industrial services, 24/7 emergency response, equipment rental, and cleaning. It leverages a nationwide network of recycling centers and a large workforce to collect, process, recycle, treat, and dispose of waste under a single-source solution, and it captures landfill gas to generate renewable energy. Unlike fragmented providers, it offers a broad, integrated suite of services through one partner and pursues sustainability initiatives like circular economy programs. Its goal is to help customers meet environmental goals and improve environmental and economic sustainability by reducing waste, boosting recycling, and generating renewable energy.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1998

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