Lead Business Systems Analyst - Coupa & AP

Job Summary

Medline is seeking an experienced technology leader to help drive our Accounts Payable and Source-to-Pay technology strategy. This role will provide end-to-end solution leadership across Coupa, SAP AP/FI-CO, integrations, master data, controls, and AP automation.

The ideal candidate combines deep Accounts Payable process knowledge with hands-on Coupa experience and experience delivering Coupa implementations or global deployments. This individual will partner across Finance, Procurement, and IT to modernize Medline’s AP technology landscape, improve touchless processing, expand automation, and deliver scalable solutions across our global organization.

Experience with SAP S/4HANA, Coupa Invoicing, AP automation, and Rossum is highly desirable.

Job Description

MAJOR RESPONSIBILITIES:

Lead Business Systems Analyst – Coupa & Accounts Payable Technology

Make an Impact

Medline is looking for an experienced technology leader to help shape the future of our global Accounts Payable and Source-to-Pay technology landscape.

This is not a traditional business analyst role.

We are looking for someone who understands Accounts Payable end to end, knows Coupa deeply, has participated in major Coupa implementations and deployments, and understands how Coupa connects into SAP, Finance, master data, integrations, controls, and downstream business processes.

You will serve as a key technology owner for our AP ecosystem, helping define how our platforms work together today while driving modernization, automation, and global expansion for the future.

If you enjoy operating at the intersection of business process, enterprise applications, solution architecture, and delivery, this role offers the opportunity to make a significant impact.

What You’ll Do 

Own the AP Technology Landscape 

• Serve as a technology lead for Medline's Accounts Payable ecosystem and help drive the AP technology roadmap. 

• Develop a deep understanding of the end-to-end AP process and the systems, integrations, controls, and data that enable it. 

• Partner across Source-to-Pay, Finance, Record-to-Report, Master Data, Enterprise Integration, and other technology teams to ensure solutions work together as one cohesive ecosystem. 

• Translate complex business challenges into scalable technology solutions. 

Lead Coupa Solutions and Deployments 

• Serve as a subject matter expert for Coupa, with particular emphasis on invoicing and Accounts Payable capabilities. 

• Lead requirements, solution design, configuration, testing, deployment, and production support for Coupa capabilities. 

• Support the expansion of Coupa into additional businesses, countries, and regions. 

• Understand Coupa configuration, workflows, master data, integrations, approval structures, invoice processing, and controls. 

• Evaluate new Coupa capabilities and identify opportunities to simplify processes and increase automation. 

Connect Coupa and SAP 

• Provide functional and solution leadership across Coupa-to-SAP integrations. 

• Understand how AP transactions ultimately flow into SAP and how Finance, accounting, vendor, tax, payment, and master-data requirements affect upstream solutions. 

• Partner with SAP Finance teams on SAP AP / FI-CO requirements, integrations, troubleshooting, and solution design. 

• Identify integration issues and process gaps across applications rather than optimizing individual platforms in isolation.
  

Modernize and Automate Accounts Payable 

• Identify opportunities to improve touchless invoice processing, straight-through processing, exception management, controls, and user experience. 
• Help drive AP modernization initiatives including invoice capture, OCR/AI, workflow automation, analytics, and legacy platform retirement. 
• Evaluate emerging technologies and capabilities that can reduce manual work and improve AP accuracy and scalability. 

• Experience with Rossum or another intelligent document processing / invoice capture platform is a strong plus. 

Lead Through Influence 

• Lead discovery and requirements sessions with business and technology stakeholders. 

• Partner with product owners, architects, developers, integration teams, Finance, Procurement, and business leaders. 

• Drive complex initiatives involving multiple systems and teams from concept through production. 

• Mentor analysts and help establish strong standards for requirements, solution design, testing, release management, and production support. 

• Communicate effectively with both technical teams and senior business stakeholders. 

What We’re Looking For 

Required / Highly Desired Experience 

• 7+ years of experience in enterprise applications, business systems analysis, solution delivery, or a related technology discipline. 

• Strong hands-on experience with Coupa, ideally including Coupa Invoicing and Source-to-Pay capabilities. 

• Experience participating in or leading a Coupa implementation, deployment, rollout, or major expansion. 

• Strong understanding of Accounts Payable business processes, including invoice processing, matching, exception handling, approvals, vendor/master data, accounting, controls, and payments. 

• Experience working with SAP Accounts Payable and SAP FI/CO. 

• Experience with enterprise integrations between procurement/AP platforms and ERP systems. 

• Ability to understand a complex process across multiple platforms and design solutions that optimize the end-to-end process, not simply one application. 

• Experience leading requirements, solution design, testing, deployment, and production support. 

• Strong analytical, troubleshooting, and problem-solving skills. 

• Ability to independently lead complex initiatives involving multiple business and technology teams. 

• Excellent written and verbal communication skills. 

Experience That Will Make You Stand Out 

We would be especially interested in candidates with: 

• Coupa certifications or significant hands-on Coupa configuration experience. 

• Multiple Coupa deployment or geographic rollout experiences. 

• Deep experience with Coupa Invoicing. 

• Strong SAP FI/CO and SAP Accounts Payable knowledge. 

• Experience with SAP S/4HANA or an S/4 transformation. 

• Experience designing or supporting Coupa-SAP integrations. 

• Experience with Rossum. 

• Experience with OCR, intelligent document processing, e-invoicing, or AP automation platforms. 

• Experience improving touchless / straight-through invoice processing. 

• Experience supporting global AP organizations or multi-country deployments. 

• Experience modernizing or retiring legacy financial applications. 

The Kind of Person Who Will Thrive Here 

You are someone who can move comfortably between a whiteboard discussion about the future of AP and a detailed conversation about why an invoice failed between Coupa and SAP. 

You think beyond individual applications and ask: 

How should the entire solution work? 

You are curious, hands-on, pragmatic, and comfortable taking ownership when an issue crosses organizational or system boundaries. 

Most importantly, you want the opportunity to help build the next generation of AP technology at Medline rather than simply maintain what exists today. 

Click here to learn more about a career in IT at Medline!

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$116,000.00 - $174,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.