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Flexport

Technology-driven global logistics and shipping

Operations Associate

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Fluency in English and Portuguese is required.
  • A completed higher-education degree is required.
  • More than two years of experience in freight forwarding, co-loaders, or ocean carriers is required.
  • Analytical ability and experience creating and improving dashboards and performance indicators are required.
  • Experience resolving problems by analyzing situations in depth, identifying root causes, and implementing solutions is required.
  • A proactive, entrepreneurial profile with a history of delivering results and implementing improvements and new ideas is required.
  • Practical daily experience using artificial intelligence tools, or aptitude and interest in quickly learning and incorporating new technologies into work, is required.
  • A strong commitment to compliance, integrity, and ethics aligned with Flexport’s values is required.

Responsibilities

  • Oversee coordination of import and export shipments by ocean, air, and road handled by Flexport’s agent in Brazil, ensuring service levels, compliance, and efficiency throughout the process before operations are insourced.
  • Map and structure import and export processes in Brazil to prepare the operation for near-term insourcing of activities.
  • After insourcing, coordinate import and export shipments in Brazil with ocean carriers, airlines, transport companies, and other local providers, ensuring operational efficiency and compliance with service levels.
  • Serve as the focal point for Brazil-related matters, collaborating with local, regional, and global Sales, Account Management, Trade Lane Managers, and Operations teams to develop logistics solutions, resolve problems, identify improvement opportunities, and support winning and expanding business for Flexport.
  • Serve as the focal point for local customers in Brazil and provide operational support as needed.

Desired Qualifications

  • Spanish language ability is desirable.
  • Communication, organizational, and teamwork skills are sought, especially in environments involving multiple departments and stakeholders.
  • The ability to collaborate with, influence, and motivate others and genuine interest in the team’s success are sought.
  • A hands-on, approachable, results-oriented approach and willingness to take ownership and do what is necessary to get things done are sought.

About the Company

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Flexport

Technology-driven global logistics and shipping

Flexport is a logistics and supply chain provider that offers end-to-end shipping and related services. It handles ocean shipping, air freight, ground transportation, and customs brokerage, with both Full Container Load (FCL) and Less than Container Load (LCL) options, plus the OceanMatch service that optimizes container space. The company differentiates itself through a technology platform that gives clients real-time visibility and control over their shipments, enabling tracking and proactive management of global trade. It also provides trade advisory, trade finance and insurance, and supply chain services including carbon offset options. Flexport earns fees for logistics services based on shipment size, distance, and service complexity, and receives revenue from its financial services. Overall, the goal is to make global trade more predictable, transparent, and efficient by combining a digital platform with comprehensive logistics and financial services.

Company size
1,001-5,000
Company stage
N/A
Total funding
$2.7B
Headquarters
San Francisco, CA
Founded
2013

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