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West Monroe

Digital consulting for business transformation

Managing Director - Insurance

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 12 years of hands-on experience leading business and technology strategy projects, including complex business systems integration and technology transformation within property and casualty insurance companies, brokerages, managing general agents, reinsurance, and InsurTech.
  • An active professional network of relevant executive-level contacts in the local market or region.
  • Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management, and change management.
  • Strong communication skills and commitment to inclusion and diversity, with openness to new ideas and perspectives.
  • Ability to lead entrepreneurial environments effectively while balancing decision-making with collaboration.
  • A strong balance of subject matter expertise and business skills, with intellectual agility and capacity for original thought.
  • Ability to lead and motivate a team and attract, develop, and retain talent.
  • Ability to travel frequently and be on-site with clients and in person with project teams three days per week.

Responsibilities

  • Cultivate new and existing client business development opportunities for the Insurance Practice, focusing on property and casualty companies, brokerages, managing general agents, and InsurTech.
  • Generate prospecting and networking activity to acquire new clients and build brand awareness.
  • Develop key accounts with recurring revenue.
  • Participate in relevant local business and insurance industry organizations.
  • Understand client issues and apply West Monroe capabilities and offerings to convert identified issues into consulting opportunities and proposals.
  • Lead development of proposals, work plans, pricing estimates, and risk assessments for potential projects.
  • Partner with Technology, Operational Excellence, Customer Solutions, and product practices to develop multidisciplinary proposal approaches.
  • Partner with Insurance and West Monroe leaders, Business Development, and Marketing to lead marketing campaigns.
  • Collaborate with office and Insurance leadership to grow the Insurance Practice in alignment with national goals for headcount, financials, and clients.
  • Create go-to-market strategies and drive development and enhancement of Insurance Practice methodologies, best practices, and client delivery approaches.
  • Lead, mentor, and develop consultants, and participate in the performance management process.
  • Participate in recruiting practice managers and consultants.
  • Manage practice financials in accordance with national Insurance Practice budgets.
  • Provide engagement leadership and quality assurance across a client portfolio.
  • Deliver value through consulting engagements and share thought leadership.
  • Mentor and manage consultant teams to ensure delivery quality and keep projects on time and within budget.
  • Respond to immediate client issues, drive projects to completion, and serve as an escalation point.
  • Analyze client requests, identify underlying issues, and recommend appropriate solutions.

Desired Qualifications

  • At least 12 years of professional services consulting experience; strong preference for having led a relevant consulting group or practice in the local market within the past three years.
  • Experience in commercial diligence, direct monetization, and financial revenue transformation for property and casualty brokers.
  • Technical experience with Salesforce, Databricks, OneStream, artificial intelligence, robotic process automation, and/or machine learning.
  • Experience with employee benefits.
  • Visibility in relevant professional organizations, published thought leadership, and an active voice in the local market.

About the Company

West Monroe

Digital consulting for business transformation

West Monroe provides digital consulting services that help organizations modernize operations by blending business acumen with technology expertise. Its teams work with clients across industries to develop and execute digital strategies, product engineering, cybersecurity, data analytics, and transformation programs. The firm differentiates itself by combining sector knowledge with technical delivery capabilities and by expanding digital product engineering through acquisitions like Verys. Its goal is to help mid-sized and large enterprises navigate digital change, improve efficiency, and realize measurable value from technology-enabled transformation.

Company size
1,001-5,000
Company stage
Seed
Total funding
Not listed
Headquarters
Seattle, WA
Founded
2002

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