Director Product Manager
No salary listed
Senior, Expert
Bachelor's, MBA
Covington, KY, USA
In PersonFidelity is transitioning to full-time onsite; onsite expectations vary by role and location and may evolve.
ProductProduct Management
No H1B Sponsorship
About the job
Requirements
- A bachelor's degree is required.
- Five or more years of product management experience is required.
- Seven to ten or more years of experience in financial services, health, or benefits-related domains is required.
- Experience delivering customer-facing digital products is required, ideally in benefits enrollment or related experiences.
- Expertise in product positioning, product development, product strategy, and strategic decision-making is required.
- A proven track record leading cross-functional collaboration and multi-stakeholder alignment to drive product development and successful delivery is required.
- Experience developing robust business cases, setting strategic direction, and delivering on shared organizational goals is required.
- Strong relationship-building, interpersonal, and communication skills are required, including the ability to influence across organizational levels and present complex concepts effectively.
- The ability to think strategically, innovate, and develop differentiated, customer-centric experiences is required, particularly in complex decision-making environments such as benefits enrollment.
- The ability to use data to understand customer needs and translate business priorities into clear, actionable requirements for technology teams is required.
- Experience working closely with technology teams to ensure solutions are understood, scalable, and successfully implemented is required.
- A proven track record of influencing and leading without formal authority and driving success with high-performing, cross-functional teams is required.
Responsibilities
- Establish and communicate the vision, strategy, priorities, and roadmap for benefits enrollment experiences and decision-support capabilities aligned with business goals and key results.
- Deliver intuitive and engaging digital solutions that help employees navigate enrollment and make confident health and financial benefits decisions.
- Translate strategic goals into a well-defined, prioritized product backlog that includes user needs, business value, and acceptance criteria.
- Partner with Technology, UX Design, User Research, Legal, Risk, and Compliance to deliver scalable, adherent solutions.
- Drive continuous product discovery using customer research, data insights, and experimentation to improve the enrollment experience and outcomes.
- Use data and critical metrics to measure enrollment experience performance, supervise adoption, and continuously improve outcomes.
- Collaborate with partners to align priorities, timelines, and outcomes, and communicate progress and risks.
- Support successful delivery through release planning, business readiness, and organizational change initiatives, particularly for enrollment-related capabilities.
- Make informed trade-off decisions balancing customer value, quality, cost, and speed to market.
- Impact consistency and integration across Fidelity digital experiences to ensure a cohesive end-to-end enrollment journey.
- Maintain a solid understanding of customer needs, market trends, and the benefits enrollment landscape.
Desired Qualifications
- An MBA or advanced degree is preferred.
- Understanding of benefits offerings and employee needs, such as health, savings, or related products, is preferred.
About the company
Fidelity Investments manages money and runs brokerage accounts for individuals, while administering workplace benefits and supporting financial advisers and institutions. Its funds span active management and index investing, and its advice services range from automated portfolios to dedicated wealth managers. Customers trade through online accounts or work with advisers by phone and at investor centers, while employers use its services for retirement savings and stock plans. The business earns advisory fees and charges for selected trades, with institutional custody and clearing services alongside its consumer accounts. Fidelity was founded in 1946 and is headquartered in Boston, Massachusetts, United States.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$247.8B
Headquarters
Boston, Massachusetts
Founded
1946
Get referred to Fidelity Investments
See people who can refer or advise you
Simplify's Take
What believers are saying
- Growth supports business investment: March 2026 reporting showed Fidelity's 2025 revenue rose 15% to $37.7 billion.
- Eligible US employees build retirement savings: Fidelity combines a 401(k) match with annual profit sharing.
- Investment teams gained product scope: Fidelity launched four active small and midcap ETFs in April 2026.
What critics are saying
- Technology careers face restructuring: Fidelity cut about 800 jobs in its technology and product overhaul in May 2026.
- Boston staff face less flexibility: April 2026's policy sets five office days from September, with phone-support exemptions.
- Custody teams face irreversible errors: Fidelity's bitcoin fund warns lost private keys without backups permanently strand assets.
What makes Fidelity Investments unique
- Public shareholders do not set Fidelity's agenda: the investment group remains privately held.
- Fidelity competes on fund costs: its four ZERO index mutual funds charge no expense ratio.
- Platform scale supports large projects: Fidelity reported $18 trillion under administration for year-end 2025 in March 2026.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Mental Health Support
- Hybrid Work Options
- 401(k) Retirement Plan
- 401(k) Company Match
- Unlimited Paid Time Off
- Parental Leave
- Student Loan Assistance
- Tuition Reimbursement