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OneDirect

Omni-channel customer support platform with analytics

Manager/Senior Manager - Enterprise Sales

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listed

About the Job

Requirements

  • Great experience in enterprise software or solution sales.
  • Experience conducting product demonstrations and building relevant, strategic messaging.
  • Strong verbal skills and consultative professional business acumen.
  • Detail-oriented, organized, ethical, responsible, and self-motivated.
  • Strong collaboration and relationship-building skills.
  • Presence and proficiency in social media such as LinkedIn.
  • A proven record of achieving sales quotas.

Responsibilities

  • Meet or exceed sales objectives at the enterprise level.
  • Qualify leads and perform needs assessments, engaging technical resources as required.
  • Create client presentations and proposals, and coordinate quarterly business reviews.
  • Conduct high-level conversations with C-level and VP-level executives.
  • Use solution-selling and value-selling techniques to guide the sales process to close.
  • Upsell and leverage business from new and established customer relationships.
  • Use a customer relationship management solution to provide timely and accurate sales activity tracking and status updates.
  • Work strategically with management to deliver forecasts, identify trending opportunities and challenges, and provide recommended solutions.

About the Company

OneDirect

Omni-channel customer support platform with analytics

OneDirect provides an omni-channel customer experience management platform that helps Indian brands manage customer support from a single dashboard with real-time dialogue, analytics, and automated workflows. The product stitches together channels like chat, email, and social into one interface, enabling real-time messaging, routing, escalation, and insights through dashboards. It differentiates itself by offering a unified, subscription-based solution tailored for Indian brands (with UAE presence) rather than separate, channel-specific tools. Its goal is to improve customer satisfaction and engagement by simplifying and speeding up support operations through data-driven, centralized operations.

Company size
51-200
Company stage
Series A
Total funding
$6M
Headquarters
Bengaluru, India
Founded
2013

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