Manager/Senior Manager
OneDirect
Manager/Senior Manager
OneDirect
Omni-channel customer support platform with analytics
Key Responsibilities for the role -
• Meet or exceed sales objectives at the enterprise level
• Effectively qualify leads and perform needs assessment, engaging technical resources as required
• Create client presentations, proposals, and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
• Upsell and leverage business from new and established customer relationships
• Utilize CRM solution to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
What do we look for -
• Great experience in Enterprise software/ solution Sales
• Experience conducting product demonstrations with the ability to build relevant, strategic messaging
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Strong collaboration and relationship building skills
• Presence and proficiency in social media such as LinkedIn
• A good listener
• Proven record of achieving sales quota throughout
Work from home till Office resumes.
Open culture and Performance based incentive.
Steep learning curve and fast track career growth.
OneDirect provides an omni-channel customer experience management platform that helps Indian brands manage customer support from a single dashboard with real-time dialogue, analytics, and automated workflows. The product stitches together channels like chat, email, and social into one interface, enabling real-time messaging, routing, escalation, and insights through dashboards. It differentiates itself by offering a unified, subscription-based solution tailored for Indian brands (with UAE presence) rather than separate, channel-specific tools. Its goal is to improve customer satisfaction and engagement by simplifying and speeding up support operations through data-driven, centralized operations.
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