Utility Steward

After undergoing a transformative restoration, Waldorf Astoria New Yorkis set to reignite its magnetic allure. Waldorf Astoria New Yorkis seeking a Steward to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

Want to learn more? Hotel Website, Instagram, Facebook, YouTube 

A Steward plays a crucial role in maintaining the seamless operation of the hotel’s culinary and dining services. In this role, you will be responsible for but not limited to ensuring that all cooking utensils, service ware, and kitchen equipment are impeccably cleaned, organized, and ready for use. This position is vital to supporting the smooth flow of service, maintaining high standards of hygiene, and upholding the luxury service expectations of the hotel. As a Steward, your attention to detail and commitment to maintaining pristine kitchen and dining tools will directly contribute to delivering an exceptional guest experience in line with our luxury service standards and financial success.

Union Position: This position is part of the Local 6 Union which requirescomplete open availability. We cannot accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.You must be comfortable with a schedule and hours that may vary from week to week. 

What will I be doing?

As a Steward, you will be responsible for but not limited to maintaining the cleanliness and organization of service ware, ensuring it is ready for use while supporting the hotel’s goal of achieving Forbes 5-Star standards. 

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Wash dishes and operate the dishwasher
• Scrub pots and pans to ensure they meet luxury standards
• Stock and maintain supplies and equipment to ensure smooth operations
• Transport and store clean service ware, ensuring safety and proper organization to avoid breakage
• Perform cleaning duties including mopping floors and removing trash from kitchen and dining areas
• Assist in preparing clean service ware for events and functions, ensuring everything is set for impeccable service
• Move dishes, glassware, and utensils between locations as needed to support restaurant and banquet services
• Assist with bottling water and preparing water stations to ensure guest satisfaction
• Help the restaurant and operations teams achieve Forbes 5-Star standards through attention to detail and commitment to quality

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Utility Steward, you’re not just keeping our kitchen and dining areas sparkling clean – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

• Keep serviceware spotless: Clean all chinaware, silverware, and cooking utensils, scrub pots and pans, and burnish silver
• Monitor stock levels: Ensure supplies and equipment are always well stocked and organized for seamless service
• Maintain kitchen cleanliness: Perform essential cleaning tasks, including mopping and trash removal
• Support events delivery: Prepare and set up clean serviceware for banquets and functions
• Train and mentor team members: Share your expertise with new stewards to help strengthen team performance
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Salary: $31.1032/USD/Hourly - $41.4709/USD/Hourly