C

Citi

Runs banking and payments for global clients

HR Operations Support Analyst - Maternity Cover

HR Operations & CoordinationPosted on Nov 11
Full-timeZürich, SwitzerlandNo salary listed

About the Job

Requirements

  • Commercial apprenticeship (KV) or high school diploma.
  • Two to three years of work experience, preferably within HR and in an international environment.
  • Strong knowledge of Microsoft Office; knowledge of Workday or SNOW is an advantage.
  • Fluency in spoken and written English and German.
  • French is an asset.
  • Enjoys managing administrative HR tasks and has a strong service orientation to deliver quality under high pressure.
  • Is trustworthy, discreet, self-dependent, accurate, and diligent.
  • Has a willingness to learn, a solution-driven and proactive mindset, and strong time-management skills.

Responsibilities

  • Act as the first point of contact for new hires; coordinate with the offshore team in Budapest; review and distribute contract documents; track document returns and completion; coordinate pre-employment screening and internal departments; write welcome letters; and process new-hire documents, including payroll, social security registration, and criminal checks.
  • Administer health, accident, and long-term sickness matters; liaise with insurers; coordinate unpaid and sabbatical leave and work certificates with offshore support; check documents in English, German, and French; liaise between managers, employees, the Hungary team, and HR; prepare overtime, vacation accrual, and headcount reports for internal and external parties; manage long-term disability absences; obtain medical certificates; track absences; and ensure payroll and vacation entitlement changes are made. Administer maternity and parental leave and child and education allowances.
  • Coordinate leaver administration with offshore support, including payroll removal, checking terminations in Workday, completing documents, tracking receipt of required documents, and scanning leaver files.
  • Act as the first point of contact for the unemployment authority.
  • Maintain employee records, ensure they are compliant and complete, scan them into Workday, store or archive them securely, and arrange destruction of records.
  • Collate payroll-relevant data in a timely manner and transmit payroll inputs to the offshore payroll team, including leavers, benefits, vacation, overtime, and work permits.
  • Provide administrative and operational services to the HR team and employees in Zurich and Geneva for reference letters, reference requests, absence and time management, and standard letters.
  • Raise service-level issues and participate in escalations.
  • Manage internal and external audit requests.
  • Act as the first point of contact for tax and social security authorities.
  • Provide first-level system support for staff.
  • Participate in HR projects and process improvement and digitalisation.

Desired Qualifications

  • Further education or certification in HR Administration.
  • Knowledge of Workday or SNOW.
  • French language skills.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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