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Fidelity Investments

Manages investments and workplace retirement plans

Trading Specialist

Customer SupportUpdated on Nov 13
Full-timeSan Jose, CA, USA$44k - $80k /yr

About the Job

Requirements

  • A Series 7 license is required.
  • A Series 63 license is required or must be obtained within 90 days.
  • Experience in financial services, brokerage operations, trading support, client services, or a related field is required.
  • Knowledge of financial markets, investment products, economic trends, and industry developments is required.
  • Understanding of securities transactions, including equities, options, mutual funds, fixed income securities, and precious metals, is required.
  • The ability to apply regulatory and policy requirements while providing accurate and compliant client support is required.
  • The ability to guide clients through trading and investment decisions with integrity and confidence is required.
  • A consultative approach to identifying client needs and recommending appropriate offerings, support, and solutions is required.
  • Communication and active listening skills, including the ability to explain complex investment and trading concepts clearly, are required.
  • Attention to detail and accuracy when processing transactions and handling client requests are required.
  • Problem-solving, critical-thinking, and decision-making skills are required.
  • The ability to manage multiple priorities and work effectively in a fast-paced, team-oriented environment is required.

Responsibilities

  • Support investors with trading, investment, and account-related needs.
  • Guide clients through market activity and process complex securities transactions.
  • Educate clients to help them make informed financial decisions.
  • Provide personalized support through inbound client interactions to build trust and strengthen client loyalty.
  • Identify opportunities to connect clients with additional products and solutions.

About the Company

Fidelity Investments

Manages investments and workplace retirement plans

Fidelity Investments manages money and runs brokerage accounts for individuals, while administering workplace benefits and supporting financial advisers and institutions. Its funds span active management and index investing, and its advice services range from automated portfolios to dedicated wealth managers. Customers trade through online accounts or work with advisers by phone and at investor centers, while employers use its services for retirement savings and stock plans. The business earns advisory fees and charges for selected trades, with institutional custody and clearing services alongside its consumer accounts. Fidelity was founded in 1946 and is headquartered in Boston, Massachusetts, United States.

Company size
10,001+
Company stage
Debt Financing
Total funding
$250.4B
Headquarters
Boston, MA
Founded
1946

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