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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-timeMálaga, SpainNo salary listed

About the Job

Requirements

  • Good knowledge of the automotive industry and luxury retail.
  • Passion for automobiles, luxury retail, and improving customer service and sales environments.
  • Enjoys interacting with people.
  • Has a keen eye for discreetly observing and noting various aspects of the shopping experience.
  • Has a car and a driving license.
  • Can provide impartial and honest feedback without personal bias and complete online surveys on time.

Responsibilities

  • Select assignments that align with personal interests and profile.
  • Visit premium dealerships and boutiques, interact with specialists, explore the environment, and evaluate the service experience.
  • Analyze the atmosphere, service level, digital and in-person interactions, and post-visit follow-up.
  • Document observations through structured questionnaires on the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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