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Capital One

Issues credit cards and runs a consumer bank

Senior Manager - Card

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeRichmond, VA, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent certification is required.
  • At least five years of client-facing experience, consulting experience, or a combination of both is required.

Responsibilities

  • Provide strategic human resources business partnership to one or more business groups.
  • Oversee and deliver HR solutions, including people strategy, performance and talent management, culture and belonging, engagement and retention, organizational efficiency, workforce planning, and succession management.
  • Partner with the HR leadership team to plan and deliver HR solutions to the business.
  • Serve as a trusted advisor to HR Centers of Excellence and provide expertise on people and organizational issues.
  • Navigate a fast-paced environment with significant change, leveraging effective HR processes to enable organizational innovation and growth.
  • Lead and deliver strategic talent initiatives while embedded within the senior leadership team of one or more lines of business.
  • Lead strategic workforce planning, including succession planning.
  • Develop proactive recruitment and retention strategies.
  • Lead organizational design and development.
  • Manage employment risk, including employee relations strategies.
  • Analyze data and trends and incorporate findings into strategic decisions and talent plans.
  • Apply foundational Diversity, Inclusion and Belonging practices.
  • Partner with Employee Relations, Diversity, Inclusion and Belonging, Learning and Development, Talent Acquisition, HR Operations, Compensation, People Analytics, and Enterprise HR to develop solutions that attract, retain, and motivate talent.
  • Coach leaders and advise on leadership, teamwork, organizational design, and strategy.
  • Create and support business outcomes through HR programs, initiatives, and strategies that lead to a market competitive advantage.
  • Develop data-driven, innovative solutions and challenge existing approaches to enable transformative work.
  • Lead Card Channels-wide HR project work in partnership with peers within Channels and across the Card organization.

Desired Qualifications

  • A bachelor's degree or military experience.
  • An MBA or master's degree.
  • A Professional in Human Resources, Senior Professional in Human Resources, or coaching certification.
  • At least seven years of client-facing experience, consulting experience, or a combination of both.
  • At least six years of experience in Human Resources or Human Capital Consulting.

About the Company

Capital One

Issues credit cards and runs a consumer bank

Capital One runs a consumer and commercial bank that issues credit cards, takes deposits, and finances cars and businesses. Its Venture travel cards and Quicksilver cash-back cards let customers earn rewards on everyday spending, while its online banking tools manage payments and savings. Customers use checking and savings accounts through an app, branches, and cash machines, and commercial clients use treasury tools to manage company cash. The bank earns interest on loans and fees from banking and card transactions, with customer deposits helping fund its lending operations. Capital One was founded in 1994 and has its headquarters in McLean, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1994

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