ABOUT ROCKET LAB

Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity’s reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us.

SENIOR IT SUPPORT ANALYST I

As a Senior IT Support Analyst I based onsite at Rocket Lab’s Middle River, MD office, you will work closely with the IT Client Services Lead, and multiple IT teams, including Infrastructure and Launch, in a fast-paced and dynamic environment. You will be the senior on-site support person for the staff at this location. You will support on-site IT infrastructure – clients, servers and network – as well as for the staff and Launch Engineers/Technicians. This position will suit someone who is seeking autonomy and ownership over their own facility, while having the support of the wider IT team to collaborate on technical solutions. A natural curiosity, strong engineering judgement and a drive to continuously learn are essential. This is an opportunity to keep critical systems running for real space technology programs and contribute to missions that are literally reaching for the stars.

WHAT YOU WILL DO

Service Delivery & Support:
- Carry out the day-to-day functions required to provide the efficient delivery of IT services to Rocket Lab
- Track and update support desk Incident, Request, Problem, Change and Project tickets, along with related documentation
- Diagnose and resolve complex IT issues independently when no runbook exists – then build one
- Provide instruction, guidance, technical support and documentation to teams across the site
- Provide support to Launch and Mission Operations during launch periods
- Occasional domestic and international travel may be required
- This position may require flexibility to work various shifts, including evenings, weekends, and participation in an on-call rotation as needed
Site Ownership & Stakeholder Engagement:
- Take ownership of on-site IT infrastructure, including clients, servers and network
- Build strong relationships across site leadership, engineering and technician teams
- Be the recognized subject matter expert for IT
- Own medium to complex IT projects end-to-end and collaborate with the wider IT team on technical solutions

YOU’LL BRING THESE QUALIFICATIONS:

5+ years' experience in IT support, systems or infrastructure roles, with a STEM degree or equivalent technical background, including demonstrable time operating with limited onsite supervision
Working knowledge of a service delivery framework such as ITIL, and practical experience with formal Change, Incident, Problem and Configuration management
Experience across most, and deep capability in at least three, of the following:
- Windows and Linux desktop and server operating systems (including imaging, ongoing maintenance, patching, troubleshooting)
- PC and server hardware (including build, repair, upgrade and component-level diagnosis)
- Networking (switching, VLANs, routing basics, TCP/IP, DNS, DHCP, wireless, PoE, structured cabling and fiber) and troubleshooting
- Scripting and automation (e.g. PowerShell, Python, Bash)
- Active Directory and Group Policy
- Monitoring, alerting and observability platforms
Experience owning a medium to complex, end-to-end IT project across all phases – from initial requirements gathering and planning through implementation, testing, stakeholder coordination and ongoing operational support
Familiarity with common AI platforms and the ability to write effective prompts, evaluate AI-generated outputs, and identify opportunities to leverage AI to improve service delivery and operational efficiency
Excellent problem-solving and analytical skills, with the ability to see the big picture and make connections
Ability to communicate and present complex and technical concepts and ideas to a general audience

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

Certifications in ITIL, CompTIA (A+/Network+/Security+), Microsoft, or a network vendor certification
Cloud-based technologies (Azure, AWS, O365)
Virtualization technologies and public/private cloud environments Infrastructure as a Service (IaaS) and Infrastructure as Code (IaC) tools such as Ansible and Terraform
Industrial/OT environments
Video surveillance and NVR platforms, media streaming, and radio/voice comms systems
Telemetry, time-series or test data pipelines and storage
Security and compliance frameworks such as NIST 800-171, CMMC or ISO 27001
Experience in fast-paced, high-tech industries such as semiconductors or aerospace, supporting engineers, labs, manufacturing, and critical operations such as mission control, launch and test ops

This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas.

Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one component of our total rewards package at Rocket Lab. Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: discounted employee stock purchase program, and free snacks/drinks onsite.

Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.

Base Pay Range (MD Only)

$82,400—$103,000 USD

WHAT TO EXPECT

We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.

Important information:

FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.

Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at [email protected].This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:

For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.

Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

Base Pay Range (MD Only) 82400 - 103000 USD

About the company

Rocket Lab builds and launches rockets, designs satellites and sells spacecraft components for commercial operators, governments and defense customers. Its Electron rocket carries small satellites on dedicated missions, while its Space Systems business supplies complete spacecraft and the hardware and software needed to operate them. Customers pay for launch services, satellite development, component sales and mission support, giving the group business beyond sending its own rockets into space. The company is developing Neutron, a larger reusable rocket intended for constellation deployment and other heavier missions. Rocket Lab's operating business began in 2006 and the group is headquartered in Long Beach, California.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Long Beach, California

Founded

2006

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Simplify's Take

What believers are saying

Sales are expanding: Rocket Lab reported $234 million quarterly revenue, up 62%, in August 2026.
Launch demand extends across years: Synspective signed for 20 additional Electron missions in September 2026.
US stock ownership starts discounted: Rocket Lab's Pasadena robotics listing advertises a 15% employee stock purchase discount.

What critics are saying

Sales growth still leaves losses: Rocket Lab reported a $49.3 million quarterly net loss in August 2026.
Employee ownership faces dilution: Rocket Lab completed a 29.3-million-share sale for acquisition financing in September 2026.
Expect deadline pressure in Pasadena: Rocket Lab's robotics listing says staff work under pressure and tight deadlines.

What makes Rocket Lab Corporation unique

Electron uses an unusual engine design: Rutherford pairs electric pumps with 3D-printed propulsion hardware.
Satellite placement extends beyond one orbit: Electron's Kick Stage supports deployment across multiple planes and inclinations.
Rocket Lab also tests hypersonic technology: HASTE adapts Electron with a modified stage for suborbital payload release.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
401(k) Retirement Plan
401(k) Company Match
Flexible Spending Account

Growth & Insights and Company News

6 month growth

1 year growth

-2%

2 year growth

-1%

Yahoo Finance

Oct 13th, 2026

Rocket Lab ($39.3B) is a buy; Titan International and Generac are industrials stocks to avoid

StockStory named one industrials stock to buy and two to avoid, as the sector has fallen 6.4% over six months while the S&P 500 gained 13.5%. Its top pick is Rocket Lab (NASDAQ:RKLB), with a market cap of $39.32 billion. Revenue grew 53.4% annually over two years, cash burn has fallen, and returns on capital are rising. The shares trade at $65.26. It would sell Titan International (NYSE:TWI), valued at $442.1 million. Revenue growth was 1.7% annually, and its net-debt-to-EBITDA ratio of 5× could force dilutive equity offerings. It also advises against Generac (NYSE:GNRC), valued at $12.9 billion. Sales grew 5.1% annually, operating margin fell 6.7 percentage points over five years, and earnings per share shrank 1.9% annually.

Yahoo Finance

Oct 11th, 2026

Rocket Lab stock could double by 2027 on $1.3B defence deals and Neutron, but delay risk looms

Rocket Lab (NASDAQ: RKLB) could see its shares roughly double by 2027, driven by defence work, a new rocket, and a stronger core business. The main risk is a possible delay to that rocket's first flight. The company has won more than $1.3 billion of Space Development Agency awards to build and operate military satellite constellations. It also signed a $397 million Space Force contract covering spacecraft and launch services. Second-quarter 2026 revenue hit a record $235 million, up 62% year over year. Backlog reached a record $2.4 billion. The reusable Neutron rocket could open a larger launch market. Rocket Lab once targeted a 2026 debut, but by August it only aimed to deliver the rocket to the launchpad in the fourth quarter.

Yahoo Finance

Oct 4th, 2026

Blue Origin wins $700M Mars satellite contract amid Rocket Lab protest

Rocket Lab has formally protested NASA's decision to award a $700 million Mars Telecommunications Network contract to Blue Origin, calling the agency's selection "punitive" and "inconsistent" with congressional eligibility criteria. Blue Origin won the contract to deliver a Mars Telecommunications Orbiter by 31 December 2028, based on its Blue Ring spacecraft platform. The company argues NASA's selection process was rigorous and the award was deserved. The Government Accountability Office now has 100 days to review the protest. If it rules against Rocket Lab, the company could escalate to federal court, potentially delaying the mission beyond the 2028 launch window. Meanwhile, Iridium Communications shareholders approved Rocket Lab's $8 billion acquisition on 24 September. Once closed, the merger will add $884 million in annual revenue to Rocket Lab's existing $769 million, making it instantly profitable.

Foreign Policy Journal

Sep 29th, 2026

Rocket Lab (NASDAQ: RKLB) stock price could surpass $100 before 2029, analyst predicts.

Rocket Lab (NASDAQ: RKLB) stock price could surpass $100 before 2029, analyst predicts. Rocket Lab USA (NASDAQ: RKLB) has a credible path back to triple-digit territory within the next two years, according to a recent analysis by Motley Fool contributor Daniel Sparks. Rocket Lab stock closed above $100 as recently as early July, meaning a return to that level would represent a rebound rather than uncharted ground for investors. The stock currently trades around $74, meaning the projected move to $100 would represent a gain of approximately 35%, or roughly 14% annually over just over two years. The company's backlog reached a record $2.36 billion at midyear, up 137% year over year, signaling that a substantial portion of future revenue is already under contract. Rocket Lab began August with around 598 million common shares outstanding, with a September share sale adding another 29.3 million shares to that count. An additional 41 million or so preferred shares can convert to common stock, further influencing the total share count and any valuation calculation. Iridium shareholders are also set to receive a portion of their acquisition payment in Rocket Lab stock when the deal closes, which the two companies expect to occur in mid-2027. Taken together, these factors bring the total share count to approximately 700 million, placing Rocket Lab's market value near $70 billion at the $100 price level, compared to roughly $49 billion today. The market previously valued Rocket Lab at $151 per share as recently as late May, demonstrating that investors have already shown willingness to price in aggressive long-term growth expectations. However, Sparks identifies several conditions that still need to go right, noting that the company's larger reusable rocket, Neutron, has not yet flown, the Iridium deal has not yet closed, and the company continues to post losses. Despite his bullish long-term outlook, Sparks stopped short of issuing a buy recommendation, stating that today's price around $74 already prices in years of successful execution. The analysis underscores a broader tension in high-growth space stocks, where strong order backlogs and ambitious development timelines must be weighed carefully against ongoing cash burn and execution risk.

Yahoo Finance

Sep 25th, 2026

Rocket Lab analyst sets $150 target after 51% drop from peak as Neutron delays weigh

Rocket Lab shares have dropped 51% from their 52-week high of $151, but analyst Pierre Ferragu of New Street Research has set a Street-high price target of $150, implying roughly 104% upside. The stock currently trades at $73.61, with a consensus Wall Street target of $109.37. The decline stems from delays to Rocket Lab's Neutron rocket, which saw its launch window narrow after a stage-1 tank test failure. Delivery to the pad is now targeted for Q4 2026. The company also pulled $1.08 billion through its ATM programme in Q2, raising dilution concerns. Ferragu's bullish thesis centres on Neutron commercialisation at $50 to $55 million per flight, growing government contracts including a $397 million Space Force award, and the pending Iridium Communications acquisition. Rocket Lab maintains a $2.36 billion backlog.

Rocket Lab Corporation

Senior IT Support Analyst 1

About the job

About the company

Get referred to Rocket Lab Corporation

Simplify's Take

What believers are saying

What critics are saying

What makes Rocket Lab Corporation unique

Benefits

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth