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Covenant Case Management Services

IDD and TBI case management services

Direct Support Professional

Part-TimePosted on 10/20/2026
$21/hr
Mid
Charlotte, NC, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A valid North Carolina driver's license and reliable transportation are required.
  • The candidate must be able to pass a background check.
Responsibilities
  • Assist clients with daily living activities.
  • Assist clients with participating in community activities and events.
  • Collaborate with clients and their families to understand specific needs and preferences.
  • Communicate with supervisors and team members regarding client care.
  • Adhere to safety protocols and guidelines.
Desired Qualifications
  • A minimum of one year of caregiving experience is preferred.

About the company

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Covenant Case Management Services

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Covenant Case Management Services provides case management and direct support for individuals with IDD and TBI across 56 counties in North Carolina. It coordinates Medicaid Tailored Plans, Innovations Waiver, and 1915(i) services through partnerships with LME/MCOs, and develops Individual Support Plans that connect clients to housing, employment, day programs, and healthcare. Direct services include Community Living and Supports, Residential and Supported Living, Dream Center Day Program, Community Networking, respite care, and supported employment, along with specialized behavioral, dietary, and therapeutic consults. The goal is to help clients and families access needed services, build stable supports, and increase opportunities for community living and employment through a person-centered approach.

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Simplify's Take

What believers are saying

  • NC DHHS listed CCMS as a certified Tailored Care Management provider in January 2026.
  • CCMS posted 39 jobs in 2026, including clinicians and direct support staff.
  • Its website updated in October 2026, showing active service expansion and marketing.

What critics are saying

  • NC DHHS certification and Tailored Plan relationships create state-dependent revenue concentration.
  • Indeed shows 39 open roles in 2026, signaling persistent staffing pressure.
  • Heavy Medicaid funding exposure leaves CCMS vulnerable if waiver rules or authorizations tighten.

What makes Covenant Case Management Services unique

  • CARF-accredited since 2011, with NC DHHS certification and 56-county coverage.
  • CCMS bundles case management, supported living, day programs, and supported employment together.
  • It serves Medicaid Tailored Plans, Innovations Waiver, and 1915(i) pathways.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Hybrid Work Options