Cargo Office Agent

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary 

Cargo Office Agent assists Cargo Supervisor with daily operations. They verify and keep records on import and export cargo as well as maintain applicable safety and quality standards.

The expected pay rate is $20/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Your activities 

• Prepare airline and customs documentation.
• Comply with company’s Standard Operating Procedures (SOP) and policies.
• Ensure paperwork is prepared timely and accurately.
• Make sure paperwork related to the cargo is correct before release.
• Assure proper compliance with local and international laws and regulations.
• Follow Dangerous Goods Requirements and Regulations.
• Comply with other general office duties as assigned.

Your profile 

• Good command of the English language both verbal and written

• High school diploma or GED equivalent.
• General office operations skills.
• Customer focus and quality awareness.
• Must be able to work flexible working hours.
• Willing to work in inclement weather conditions.
• Computer literate.

What we offer 

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

What to Expect After You Apply

Your application is the first step in your aviation career. Depending on the position and airport location, a station-based Talent Acquisition Business Partner may reach out with an invitation to attend one of our upcoming hiring events or an onsite interview.

Attending an onsite event allows you to interview in person and immediately move forward in the process if you receive an offer. Onsite, you'll also complete required onboarding paperwork and pre-employment screening, which may include an oral fluid drug screen. Our talent acquisition and human resource team will be onsite to guide you through the onboarding paperwork and drug screen. 

Because our employees work in secure airport environments, and safety is the standard in our operations, you will also need to complete the required airport security-clearance (badging) process and Swissport training before beginning work.  Our team will help you schedule your badging appointment once the onboarding paperwork and drug screen have been completed at the onsite hiring event.

Keep an eye on your email after applying as our recruiting team may reach out with and invite to complete the next steps onsite at our airport station office. 

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation!