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Blackboard

LMS and analytics for education

Intern

UX ResearchPosted on Nov 13
InternshipRemote in USA$20 /hr

About the Job

Requirements

  • Pursuing a bachelor's or master's degree at the time of the internship.
  • Demonstrated expertise using Blackboard as a learner, including meaningful use in coursework and the ability to discuss what works, what does not, and what students expect from a learning environment.
  • Ability to move fast, make good decisions under ambiguity, and ask questions to learn.
  • Strong background in services/support and leadership.
  • Fluency in written and spoken English.

Responsibilities

  • Contribute to active workstreams across functions.
  • Bring a learner perspective to product work, representing how students use Blackboard.
  • Use AI tools such as Claude Code and Cursor as a daily part of the workflow.
  • Participate in user research, feature evaluation, and feedback loops with current Blackboard users.
  • Attend meetings across teams.
  • Reflect on thoughts and observations.
  • Own end-to-end projects at intern scope with production impact.

Desired Qualifications

  • Interest in staying current with the AI ecosystem, including Claude Code, Cursor, OpenAI Agent SDK, MCPs, and emerging tools.
  • Familiarity with current debates around AI in education.

About the Company

Blackboard

LMS and analytics for education

Blackboard provides educational technology for schools, universities, government, and corporate training. Its main product, Blackboard Learn, is a cloud-based learning management system that lets educators organize course content, manage assignments, monitor student progress, and support communication between learners and instructors. It also offers data and analytics platforms that connect campus data sources to create dashboards and reports for informed decision-making. The company operates on a subscription model and offers consulting services to help institutions implement and optimize its tools, aiming to improve student outcomes and institutional efficiency.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Washington DC, District of Columbia
Founded
1997

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