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Ouihelp

Technology-driven platform for in-home caregiving

Agency Manager - Opening a home care services agency

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeDieppe, France

About the Job

Requirements

  • A minimum bac+2 diploma in the health or social-care sectors is required.
  • A successful first professional experience in an equivalent position is required.
  • Strong knowledge of the private and/or public health sector and its challenges is required.
  • An active network of referral partners in the Dieppe region is essential.
  • The position requires managerial and interpersonal qualities, ambition, autonomy, strong work commitment, organization, and prioritization.

Responsibilities

  • Assess beneficiaries' needs in their homes and develop personalized support plans.
  • Propose suitable home-care assistants for beneficiaries' situations and needs in collaboration with the sector coordinator, and introduce the home-care workers to beneficiaries.
  • Conduct regular quality visits, supervise services, and ensure service quality and beneficiary and family satisfaction.
  • Follow up with prospects.
  • Prospect, establish, and maintain lasting relationships with health and social-care professionals in the local area as part of care coordination.
  • Report activities accurately to the area manager.
  • Coordinate work among beneficiaries, family caregivers, and home-care workers.
  • Coordinate care in close collaboration with referring partners.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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