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NRC Health

Healthcare experience management and analytics platform

VP IT Security & Privacy

Security Governance, Risk & ComplianceUpdated on Nov 11
Full-time

About the Job

Requirements

  • A bachelor's degree is required.
  • Certification in information security, risk management, or privacy, such as CISSP, CIPP, or CISM.
  • Experience leading responses to and investigations of security incidents and data breaches.
  • Information security and data privacy experience in a healthcare covered entity or business associate organization.
  • Comprehensive knowledge of healthcare industry standards related to HIPAA, HITRUST, and Sarbanes-Oxley, including experience with HITRUST implementation and certification.
  • Proven experience developing and maintaining compliance programs, including risk assessments, policy creation, and auditing.
  • Ability to work effectively with business managers, IT engineering, and IT operations staff.
  • Previous experience in a publicly traded organization, with a thorough understanding of its specific security and privacy requirements.

Responsibilities

  • Lead the privacy program and ensure compliance with privacy laws and regulations.
  • Develop and implement privacy policies, procedures, and controls to safeguard sensitive data, promote privacy best practices, and maintain stakeholder trust.
  • Represent the Information Security program through engagement with client security and compliance executives.
  • Develop and implement security policies and procedures that comply with regulatory requirements and align with industry best practices.
  • Oversee development and enforcement of privacy policies and procedures to protect personal and sensitive information in compliance with legal and regulatory frameworks.
  • Liaise with stakeholders, including the Board, and regularly report on security and privacy matters so senior management is informed of risks and threats.
  • Facilitate organization-wide incorporation of security through written policies, procedures, and training.
  • Coordinate development, review, and acceptance of system security plans with relevant parties.
  • Implement and provide ongoing administrative support for the organization's security and risk management programs.
  • Respond to customer security questionnaires and RFP security assessments, and address client security-related matters.
  • Coordinate audits and remediation of annual and quarterly security audit results related to IT security systems.
  • Manage business continuity and disaster recovery.

Desired Qualifications

  • Previous experience in a startup, venture-backed, or private-equity organization.

About the Company

NRC Health

Healthcare experience management and analytics platform

NRC Health provides healthcare experience management tools that help systems understand and improve patient experience through surveys, CAHPS, AI-powered analytics, reputation management, and employee engagement. Its platform captures feedback across multiple touchpoints using Human Understanding and turns it into actionable insights to improve care, service, and relationships. The company differentiates itself with an empathic, patient-centered approach, deep market research, and a focus on consumer preferences, aiming for long-term patient relationships; it is ranked #1 in Healthcare Experience Management in the 2025 Best in KLAS report. Its goal is to help healthcare organizations know each person they serve over time and use that understanding to drive better patient and system-wide outcomes.

Company size
501-1,000
Company stage
IPO
Headquarters
Lincoln, NE
Founded
1981

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