CHROME HEARTS®, the Fine Jewelry, Accessories, Shoes, Fragrance & Home Goods company renowned for its sophisticated life-inspired designs, was conceived in 1988 by Richard Stark in Los Angeles. Honoring a commitment to quality materials and timeless design, CHROME HEARTS® now has thirty+ stores across North America, Europe, and Asia, and can be found in the most exclusive boutiques around the world.

SUMMARY/OBJECTIVE

The Sales Associate is responsible for driving sales by curating client relationships through creating an exceptional and unique experience supporting our brand.

ESSENTIAL FUNCTIONS

Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements
Assist and follow up with Clients on special orders, repairs, and custom requests
Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news
Process transactions through the POS and/or other systems to service Clients
Assist in maintaining an accurate inventory through completing inventory checks and cycle counts
Maintain visual integrity of the Store, including stocking and restocking of merchandise, updating displays, and presenting product in accordance with Chrome Hearts guidelines
Be a positive role model representing the brand at all times
Build and maintain good working relationships with Management Team, Peers, and other Chrome Hearts Store Teams
Adhere to all retail policies and procedures
Follow all health and safety guidelines

QUALIFICATIONS

High degree of integrity working with sensitive information
Recommended minimum of 2 years of Sales experience, luxury retail preferred
Strong drive for results; goal oriented
Excellent interpersonal skills and the ability to communicate effectively, both verbally and written
Proficient in the use of a POS system
Strong team player
Flexible availability to include working some nights, weekends, and holidays

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is required to stand for long periods of time, walk and climb stairs; ability to use arm, hands, and fingers to perform basic retail duties. The employee is required to be able to lift boxes up to 25 pounds.

BENEFITS

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

ADDITIONAL INFORMATION

Chrome Hearts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the company

Chrome Hearts designs, makes and sells luxury jewelry, leather goods, clothing, eyewear and furniture with a rock-inspired look and signature sterling silver pieces. Most of its silver, gold and diamond jewelry, along with most of its clothing, leather goods and furniture, is made at its own production site in Hollywood. The brand earns revenue through its own boutiques in North America, Europe and Asia and through authorized retailers, including department stores such as Bergdorf Goodman in New York and Selfridges in London. Chrome Hearts began in 1988 making leather jackets in a Los Angeles garage and is headquartered in Hollywood, Los Angeles.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hollywood, CA

Founded

1988

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Simplify's Take

What believers are saying

Chrome Hearts is moving into hospitality: it paid $37.5 million for Malibu's 20-room Surfrider Hotel, reported November 2025.
Las Vegas sales pay is substantial: Chrome Hearts lists $75,000 to $85,000 a year for a full-time sales associate there.
No degree needed for one engineering job: Chrome Hearts' entry-level Tucson production engineer role lists $65,000 to $75,000 yearly.

What critics are saying

Guarding its designs means litigation: in June 2026 Chrome Hearts sued Nordstrom, alleging belts and jewelry copied its cross motifs.
Entry jewelry work is physical: the Tucson Level 1 bench jeweler role pays $19.50 hourly and requires prolonged standing.
Eyewear 3D modelers execute others' ideas: Chrome Hearts' Hollywood 3D product developer posting says it is not a design position.

What makes Chrome Hearts unique

Production also runs in Arizona: current Tucson postings cover metal casting, screen-print quality control and warehouse work.
Its own web shop skips the core line: the US site sells only Baccarat glassware, scents, underwear and socks.
Ownership has stayed in the family: co-founder Richard Stark and his wife have co-owned Chrome Hearts since 1994.

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Chrome Hearts

Retail Sales Associate

About the job