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Rochester Regional Health

Integrated system of hospitals, clinics, labs

Registered Nurse - Communications Center, Central Triage

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-time$36.41 - $48.54Hybrid

About the Job

Requirements

  • A diploma or Associate’s Degree in Nursing is required.
  • A Registered Nurse license in New York State is required.
  • Basic Life Support certification is required.
  • At least 3 years of registered nurse experience is required.
  • Employees must complete at least 5 nationally approved contact hours of continuing nursing education or continuing education units each year.
  • Employees must complete mandatory in-services and health screens in a timely manner.
  • Employees must maintain Basic Life Support certification.
  • The role requires moderate clinical physical capacity, including continual movement, standing, walking, lifting 20–50 pounds, pushing and pulling medical equipment, assisting with patient positioning, and frequent bending, twisting, reaching, and fine motor tasks in busy or confined clinical environments.
  • The role requires high sensory acuity to monitor patient status and respond to alarms or safety concerns, and substantial emotional and cognitive demands involving pressure-driven decisions, emergency response, and sustained focus.
  • The role may involve exposure to infectious agents, bodily fluids, chemicals, and radiation; TB testing, mask-fit testing, and physical exams are common requirements.

Responsibilities

  • Perform initial and ongoing patient assessments using appropriate physical, psychological, educational, and risk-screen data for the patient’s chronological and developmental age.
  • Use clinical judgment to respond to priority patient needs.
  • Communicate and document patient assessments with the interdisciplinary team, using available resources to meet patient and family needs.
  • Develop and document individualized plans of care, treatment, and services suited to patient needs, strengths, limitations, and goals, involving the interdisciplinary health team as needed.
  • Communicate effectively with patients, families, and the interdisciplinary team.
  • Provide care, treatment, and services in collaboration with the interdisciplinary health team while maintaining an appropriate nurse-patient relationship.
  • Follow organizational policies, procedures, and protocols for safety, medication administration, and documentation.
  • Initiate and document patient and family education plans based on identified learning needs.
  • Evaluate, communicate, and document patient responses to care; revise care plans and update documentation as needed.
  • Ensure patients and families receive and understand education and training suited to their needs and abilities, use the teach-back method for evaluation, and document the education.
  • Lead care delivery through communication, collaboration, and leadership, and take responsibility and accountability on the unit or patient care team.
  • Delegate appropriate responsibilities to assigned nurses and ancillary staff.
  • Manage job-related stressors and constructive feedback during intra- and interdepartmental relations.
  • Adapt to staffing needs throughout the organization.
  • Participate in unit-level problem solving by identifying problems and collaboratively working toward resolution.
  • Provide input to the immediate supervisor regarding protocols, policies, and procedures.
  • Train and precept new team members on the unit.
  • Apply evidence-based practice knowledge and identify opportunities for performance improvement.
  • Participate in and use the performance-improvement process to improve clinical practice.
  • Complete at least one clinical research utilization form for submission to the Nursing Research Department using a research article from the last 5 years based on research performed in the United States.

Desired Qualifications

  • A Bachelor’s Degree in Nursing is preferred.
  • Prior experience in pediatrics, adult medicine, and triage is strongly preferred.

About the Company

Rochester Regional Health

Integrated system of hospitals, clinics, labs

Rochester Regional Health is a regional health system that provides integrated medical care across Western New York and beyond, with 500+ locations, including 8 hospitals, clinics, rehabilitation centers, senior services, behavioral health, and clinical trials. Patients access care through its network of hospitals, clinics, rehab centers and labs, with care coordinated across locations and teams handling prevention, diagnosis, treatment, rehabilitation and ongoing support. The organization stands apart by offering a wide range of services under one umbrella, enabling continuous, coordinated care within a single system, with a focus on neighbor-driven, community-based, real-life care. Its goal is to help the community stay healthy and live fulfilling lives by delivering accessible, comprehensive, patient-centered health care for people at every age and stage.

Company size
10,001+
Company stage
Grant
Total funding
$600K
Headquarters
Rochester, NY
Founded
Not listed

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