Business Systems Analyst

Work Location Type: Hybrid

Req Number  335914

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $73,400.00 – $122,300.00. For remote location the ranges are $67,900.00 - $113,200.00.  This role is eligible for an incentive target of up to 5% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

"As part of our hiring and onboarding process, you’ll need to complete an onsite visit at a Grainger location before receiving Grainger-issued technology. This will take place either during an onsite interview or on your first day, depending on the interview process."

Position Details:

The Warehouse Management Systems (WMS) team supports the technology that powers Grainger’s distribution centers and branch network for North America. We ensure the right products move efficiently through our supply chain to meet customer needs.

In this fast-paced and complex environment, our team builds and supports the systems that drive inventory movement, order fulfillment, warehouse automation, and network efficiency. We work closely with operations to deliver scalable, resilient solutions that enable growth and continuous improvement.

This team supports a variety of systems and software:  SAP EWM 7.0, S/4 Hana for EWM, SAP WM, SAP GTS, Manhattan, Kafka, Connectship, Logistiview, Dematic and others.   This role will focus heavily on integration, defining and solving for business requirements, code development and configuration, working across a wide range of technologies and systems while having a heavy focus on documentation governance. The ideal candidate brings a strong understanding of supply chain and warehouse management processes and technical integration between SAP and other applications, and a deep appreciation for documentation with a focus on scalable and maintainable solutions to support and evolve our critical supply chain platforms.

This role will focus primarily on tasks related to Workflow Optimization and Connectship/Fed Ex.

Our Vision:
We aim to modernize and optimize supply chain technology through agile engineering and close business collaboration, leveraging Generative AI and machine learning to anticipate disruptions, optimize inventory and flow, and accelerate issue resolution—while maintaining rigorous governance and security. Our systems must adapt quickly to change, support innovation, and ensure operational excellence across the DC and Branch network. 

 “Position is not eligible for visa sponsorship.” 

Responsibilities:

• Provides functional configuration and testing expertise in core business systems. Translates business requirements into functional specs and supports day-to-day system performance.
• Independently configure system solutions for defined business requirements within an application.
• Collaborate with product owners and business users to refine user stories.
• Create, execute, and validate test cases across configuration and functional changes.
• Document functional specifications and user procedures.
• Troubleshoot common issues related to configuration, master data, and user errors.
• Maintain security, compliance and audit standards.
• Contribute to process improvement efforts by identifying inefficiencies in the current config and process flow.  Track and improve metrics for system effectiveness and delivery processes.
• Participate in release planning and ensure timely delivery of stories.

Qualifications:

• Bachelor’s degree or equivalent experience in business systems, engineering, or related field.
• 1–3 years of experience in SAP configuration, functional support, or business analysis.
• Working knowledge of one SAP module (e.g., GTS, WM, EWM, Stockroom Management); experience in config tools like SPRO, ALM.
• Ability to write functional specs, execute testing plans, communicate with users, manage story-level scope, create runbooks, cutover plans, process flows, and system flows.
• Certifications: SAP Learning Journeys, openSAP, or basic module-specific training encouraged. Agile/Scrum familiarity preferred.
• Ability to report out status to different audience levels
• Ability to manage multiple tasks at a time.
• WMS/WES/WCS experience preferred. 
• Understanding of Application server setup, RF, Transportation, and Workflow tasks for Warehousing is a plus.
• Understanding how to integrate with third party solutions is a plus.
• Understanding of Generative AI and ML and how it can be applied in the Supply Chain Space.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.