Manager – Product & Engineering

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Help shape the technology behind digital experiences used by millions of customers. We’re looking for a people-first technology leader to lead and develop a talented team responsible for the platforms and systems that power t-mobile.com. This is an opportunity to influence how we build, operate, and evolve critical digital platforms while creating an environment where engineers can do their best work.

You’ll lead teams working across platform engineering, site reliability, web development, and technical product management, supporting everything from content and digital assets to design systems, website experimentation, and the underlying services that bring our digital experiences to life.

Just as important as the technology is how you lead. We’re looking for someone who can develop talent, inspire collaboration, navigate complex technical challenges, and bring teams together across Engineering, Product, Design, Architecture, and the broader business to deliver reliable, scalable solutions.

Job Responsibilities:

• Lead, coach, and develop a team of engineers and technical professionals, setting clear expectations while providing meaningful feedback, career development, and opportunities for growth.
• Foster an inclusive, collaborative, and high-performing team environment where people are empowered to solve problems, make sound decisions, and continuously improve.
• Provide technical and organizational leadership across software engineering, platform engineering, site reliability, web development, and platform operations.
• Guide the delivery and operation of scalable technology platforms and services, with a focus on reliability, availability, security, quality, and operational excellence.
• Strengthen software development and delivery practices across the team, including CI/CD, automation, observability, release management, and production readiness.
• Partner closely with Product, Design, Architecture, application engineering, content teams, and other technology and business stakeholders to establish priorities, address dependencies, and translate business needs into effective technology solutions.
• Build strong cross-functional relationships and create alignment when initiatives span multiple teams, technologies, platforms, or areas of ownership.
• Lead and collaborate with employees, contractors, vendors, and technology partners, establishing clear expectations and accountability for delivery, quality, and operational outcomes.
• Support and evolve the technologies behind web and content experiences, including content and digital asset delivery, website components, design systems, experimentation, and the supporting platforms and services.
• Identify opportunities to improve engineering effectiveness through modern development practices, automation, tooling, and AI-enabled capabilities.
• Recruit, retain, and develop strong technical talent while building the skills and capabilities needed to support evolving business and technology priorities.
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Computer Science or Engineering, IT or related field (Required)
• 4–7 years of experience in software development, software engineering, technical product development, or related technical experience within an Agile software development environment. (Required)

Required Knowledge, Skills & Abilities:

• Engineering and people leadership
• Hands-on software engineering experience
• Experience leading and developing engineering teams
• Software engineering and development practices
• Platform engineering and operations
• Agile Methodology
• Agile Tools
• Backlog Management
• Communication
• People Management
• Performance Management (PM)
• Software Development Management
• Stakeholder Management
• Strategic Thinking
• Technical Writing

Preferred Knowledge, Skills & Abilities:

• DevOps and CI/CD
• Cloud architecture and infrastructure
• Web and content platforms
• Automation and observability
• Technical problem solving and decision-making
• Vendor and contractor management
• Cross-functional leadership and collaboration
• Site reliability and production operations
• Continuous improvement
• AI-enabled engineering practices

Licenses and Certifications:

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes, May require up to 10% travel based on business needs.

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $154,445 - $278,530National Base Pay Range: $134,300 - $242,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ382219&paradox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.