Inactive
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VELUX Group

Manufactures roof windows, skylights, and blinds

Post-Sales Support Technician

Equipment Field ServicePosted on Sep 15
Full-time€27k - €35k /yrIn-person

About the Job

Requirements

  • A technical diploma is required.
  • A valid Category B driving license is required.
  • Good ability to use an iPad is required.
  • Ability to manage the working day and activities independently by setting priorities is required.
  • Strong customer-satisfaction orientation is required.
  • Good manual skills are required.

Responsibilities

  • Plan daily appointments according to the procedure established by headquarters.
  • Manage post-sales technical-support requests for VELUX products.
  • Repair and maintain VELUX roof windows and manual or electric accessories.
  • Repair or restore the areas adjacent to the window.
  • Provide installation advice in the presence of installers.
  • Complete work reports after each customer visit.

Desired Qualifications

  • Previous experience in the construction sector is preferred.

About the Company

VELUX Group

Manufactures roof windows, skylights, and blinds

VELUX Group designs and produces roof windows, modular skylights, decorative blinds, sun screening products and roller shutters, as well as installation services and smart home solutions. Their products are installed in buildings to bring in daylight and natural ventilation, improving indoor climate for work, study, play and relaxation. They differentiate themselves by specializing in roof-based daylight and fresh-air systems and offering integrated solutions (including smart home features) across a global network of manufacturing and sales in 35 countries with about 11,000 employees. The company aims to create healthier, more sustainable indoor environments for people around the world and to combine daylight and ventilation with convenient, integrated products to support daily living.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hørsholm, Denmark
Founded
1941

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