Manager – Environmental Services

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The environmental services manager will provide leadership, direction and management oversight for continuous improvement of the standard EVS operating model within the facility; Provides staff leadership, making sound business decisions in support of the hospital’s mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the day-to-day operations of the department; ensures a consistently high level of cleanliness and aesthetics to patients, visitors and staff.

Qualifications:

• Associate Degree required.
• 5 years' experience in environmental services and/or acute care related  service departments required.
• 1 year of Supervisory level experience managing and scheduling staff required.

Responsibilities:

• Manages departmental budgets (e.g., capital, projects, supplies, operations).
•  Ensures regulated medical waste is handled, packaged, stored and disposed of in accordance with federal and state regulations, and appropriate documentation is maintained.
• Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products and equipment.  Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and / or staff engagement needs.  
• Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
•  Collaborates with the EVS director to establish dashboard metrics to track operations and improvement initiatives.
• Promotes a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention.
• Coordinates scheduling and oversees subcontractors and vendors.
•  Supervises and/or performs on-call emergency services when needed.
• Compose general and technical reports.
• Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
• Effectively employs computer programs and mobile devices evidenced by proper log ins, using applicable hardware or software, attaching files, composing appropriate email messages and appropriately using internet browsers or sites.
• Takes a customer centered approach when addressing the needs of and interacting with patients, visitors, guests, team members and other health care workers

Additional duties as assigned.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don’t just work,  we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. 

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.