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Iron Mountain

Secure information management and asset protection

Operations Excellence Manager - W&L, 3PL

Business OperationsConfirmed live in the last 24 hours
Full-time$93.4k - $124.5k

About the Job

Requirements

  • At least 5 years of experience in warehousing, fulfillment, distribution center operations, supply chain, or third-party logistics.
  • Strong knowledge of Lean Six Sigma principles, value stream mapping, Kaizen facilitation, and process redesign techniques.
  • Proven experience owning operations launch support, facility startups, and direct customer-facing initiatives.
  • Demonstrated financial and analytical acumen, with the ability to connect operational improvements directly to business outcomes.

Responsibilities

  • Lead continuous improvement initiatives, Kaizen events, and value stream mapping to eliminate inefficiencies and enhance productivity, quality, and velocity across facilities.
  • Partner with cross-functional stakeholders to support new third-party logistics customer launches, facility startups, and operational scale-ups across North America.
  • Establish, monitor, and refine standardized key performance indicators and leadership standard work aligned with strategic and financial goals.
  • Mentor and coach site leaders, operational teams, and developing practitioners in Lean Six Sigma methodologies and structured problem-solving.

Desired Qualifications

  • Lean Six Sigma Green Belt or Black Belt, or Project Management Professional certification.

About the Company

Iron Mountain

Secure information management and asset protection

Iron Mountain helps organizations securely manage and protect information and physical assets across the data lifecycle. It offers secure storage for paper and digital data, backup and recovery, digital transformation, secure shredding, and IT asset disposition through subscription-based and project-based services. Clients entrust Iron Mountain with their records and equipment, and the company handles storage, data protection, destruction, and conversion to digital formats, often under long-term contracts. The company differentiates itself with a long global presence, servicing many industries, plus ISO 45001 and ISO 14001 certifications that emphasize safety and environmental responsibility, aiming to improve operational efficiency, regulatory compliance, and sustainability.

Company size
Not listed
Company stage
IPO
Headquarters
Boston, MA
Founded
1951

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