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Silverado

Memory-care focused senior living and hospice.

Clinical Staff Manager

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeLee's Summit, MO, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Experience in healthcare scheduling is required; experience with dementia-related care is preferred.
  • Familiarity with scheduling software and dementia care practices is required.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Ability to perform active work involving walking, bending, and lifting up to 50 pounds.
  • Commitment to working with seniors in a culturally diverse environment.
  • Reliable transportation to meet attendance and punctuality standards.
  • Comfort working in an environment with animals and pets.
  • Ability to collaborate with other department leaders.

Responsibilities

  • Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios.
  • Maintain caregiver shift preferences and availability in an active scheduling database.
  • Respond to emergent scheduling needs with creativity and urgency.
  • Supervise caregivers across all shifts, including PM, NOC, and weekends.
  • Assist with recruiting, interviewing, onboarding, and orientation of new caregivers.
  • Track and maintain associate licenses and certifications.
  • Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics.
  • Approve payroll and manage timecards for the clinical team.
  • Collaborate with HR and the Director of Health Services on performance concerns, workers’ compensation, and leaves of absence.
  • Coordinate training and continuing education for clinical staff.
  • Oversee budgeting, inventory, and ordering of clinical supplies.
  • Participate in quality improvement initiatives and community events.
  • Foster relationships with caregivers, nurses, and community leaders to support retention and satisfaction.
  • Supervise adherence to policies and procedures under the direction of the Director of Health Services.

Desired Qualifications

  • Experience with dementia-related care.

About the Company

Silverado

Memory-care focused senior living and hospice.

Silverado provides memory care and hospice services in a continuum-of-care senior living model. It operates company-owned residential communities and a hospice/palliative care division, earning revenue from private-pay residential fees and hospice services. Silverado’s core offering is its Nexus® program, a research-based memory care initiative designed to improve cognitive function, supported by dementia-friendly, purpose-built communities with features like natural lighting, memory boxes, and safe outdoor spaces to promote engagement. The company differentiates itself through a focused specialization in memory impairment, a proven cognitive-boosting program, and an integrated care continuum that includes dedicated end-of-life services. Silverado aims to improve quality of life for people with dementia and related conditions, reduce reliance on medications by prioritizing engagement, and provide dignified care across life stages from memory care housing to hospice.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$50.6M
Headquarters
Irvine, CA
Founded
1996

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