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Planned Parenthood Federation of America

Provide reproductive health care and education

Clinic Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeProvidence, RI, USA$24.46 - $28.13 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Working knowledge of Microsoft Word, Excel, and Outlook is required.
  • Ability to handle highly confidential information with diplomacy and tact.
  • Comfort discussing sexuality, contraception, sexually transmitted diseases, and pregnancy options.
  • Ability to manage multiple tasks simultaneously.
  • Availability to work mornings, evenings, and weekends, with reliable transportation.
  • Ability to communicate clearly and directly and to receive and act on feedback related to identity and equity.
  • Awareness of multiple group identities and their dynamics, with self-awareness, empathy, and humility in interpersonal interactions.
  • Ability to build authentic relationships, interact effectively with diverse people, and work across differences.
  • Interest in and commitment to health equity, including foundational understanding or interest in learning about health inequity and its impact on patients and communities.

Responsibilities

  • Support the clinician in providing quality healthcare services that support the whole person.
  • Provide client-centered customer service and center the client in decision-making.
  • Participate in health center efforts to achieve established productivity and revenue-cycle goals.
  • Partner with the center manager and clinician to create efficient and effective systems and processes that support business success and sustainability.
  • Understand and adhere to organizational and clinical standards, protocols, and policies.
  • Provide factual, non-biased patient information and education necessary for the patient visit.
  • Perform technical clinical functions, including blood pressure measurement, venipuncture, laboratory work, and medical charting.
  • Perform basic office functions, including office reception, telephone triage, supply stocking, filing, billing and coding, and routine insurance data entry.

Desired Qualifications

  • Bilingual English/Spanish communication skills are preferred.

About the Company

Planned Parenthood Federation of America

Provide reproductive health care and education

Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company size
5,001-10,000
Company stage
Grant
Total funding
$276M
Headquarters
New York City, New York
Founded
1916

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