Revenue Operations Manager
No salary listed
Senior
Bachelor's
Bogotá, Bogota, Colombia
HybridMust live in Bogotá or surrounding areas.
Sales & Account ManagementSales Operations
About the job
Requirements
- A professional degree in Engineering, Business Administration, Economics, Statistics, Data Science, or a related area is required.
- At least 5 years of experience in Revenue Operations is required, including at least 3 years leading Business Intelligence, Data Analytics, CRM Operations, or similar teams.
- Experience with Customer Success metrics, including churn, retention, renewals, adoption, or customer health, is required.
- Experience automating processes using CRM and/or no-code or low-code tools is required.
- Experience using artificial intelligence for business processes, analysis, or automation is required.
- Knowledge of SQL and advanced Excel is required.
- Advanced English proficiency at C2 level is mandatory.
- Must live in Bogotá or its surrounding areas.
Responsibilities
- Analyze Customer Success indicators, including retention, churn, renewals, adoption, usage, and customer health, to identify risks and opportunities.
- Own the sales assignment strategy for both Inbound (INB) and Outbound (OTB).
- Lead the Revenue Operations and Training teams.
- Oversee GTM (Go-To-Market) team use of tools and compliance with processes.
- Design and implement automations to reduce manual tasks, optimize processes, and improve team efficiency.
- Support Sales and Marketing in optimizing the assignment of MALs and MQLs under the Marketplace Health Framework.
- Own the local CRM and other internal tools, ensure process quality, support the Go-To-Market team with insights, process optimization, and operational guidance, and act as the local liaison to global operations teams.
About the company
Doctoralia Colombia runs a digital health marketplace and SaaS for clinics. Patients can search for healthcare professionals by location, insurance, language, and specialty, compare reviews, and book in-person or telemedicine appointments. Providers subscribe to tools that boost online visibility, manage bookings, send reminders, and automate administrative tasks to cut no-shows. As part of the DocPlanner Group, it taps into a global network of over 60,000 verified professionals to help patients access private care more easily.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Bogotá, Colombia
Founded
N/A
Get referred to Doctoralia Colombia
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Simplify's Take
What believers are saying
- Doctoralia Colombia still posts active patient reviews and verified bookings in 2026.
- Capterra and GetApp show 4.7/5 ratings, supporting clinic retention and referrals.
- Doctoralia Solidaria expanded free teleconsultations after Colombia's earthquake, strengthening brand goodwill.
What critics are saying
- The Markup reported 2026 trackers shared Colombian appointment data with TikTok and LinkedIn.
- Privacy scrutiny can trigger Colombia, Brazil, and EU enforcement, weakening trust fast.
- Rising platform competition can commoditize bookings, pushing clinics toward cheaper channels by 2027.
What makes Doctoralia Colombia unique
- Doctoralia Colombia links patients to 60,000 verified providers and direct online booking.
- DocPlanner's 13-country network gives Doctoralia cross-border product, data, and sales leverage.
- Doctoralia Pro bundles scheduling, reminders, and reputation tools into one clinic workflow.
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Benefits
- Health Insurance
- Meal Benefits
- Hybrid Work Options
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Professional Development Budget
- Training Programs
- Wellness Program
- Gym Membership
- Mental Health Support
- Parental Leave