Learning & Org Development Manager
Zeta
Learning & Org Development Manager
Zeta
Cloud-native payment card issuer platform
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in Jan 1, 2025.
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
Product |
Description |
|---|---|
|
Tachyon |
Our cloud-native banking stack built for population-scale systems |
|
Cipher |
Our unified authentication platform for secure, high-volume banking environments |
|
Digital Credit as a Service |
Enabling banks to launch credit lines on UPI |
|
Elena |
Our intelligent and conversational AI platform for banking |
|
Pixel |
India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024 |
|
Sparrow |
The leading card experience for non-prime cardholders in the US |
…and more across cards, payments, lending, and core banking.
Our Culture and Values
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
Learn More About Zeta
If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
Partner with HRBPs to conduct detailed learning needs analysis (LNA) using data insights, performance trends, and structured discussions with leaders, managers, and employees.
Diagnose capability gaps at the individual, team, and organizational levels, and translate them into clear learning objectives and solution recommendations.
Design and develop learning content and journeys across behavioral, functional, technical, and leadership areas, applying sound instructional design principles and blended formats.
Facilitate learning sessions, workshops, and programs, creating engaging experiences for diverse audiences.
Partner closely with HRBPs and business leaders to understand priorities, co-create learning solutions, and drive adoption within their teams.
Identify, evaluate, and manage external vendors and consulting partners – from scoping and selection through delivery and quality oversight.
Measure learning effectiveness and business impact using structured evaluation frameworks, and use insights to continuously improve programs.
Lead organization-wide, high-impact learning programs end-to-end – from design and rollout through communication, adoption, and impact measurement.
Drive capability-building initiatives such as manager and leadership development, role-level certifications, and function-specific training.
Own learning policies and manage learning budgets, including planning, allocation, spend tracking, and reporting.
Govern mandatory compliance training (e.g., Infosec, POSH, Code of Conduct), ensuring timely completion and audit-ready records.
Oversee learning technology, including LMS administration, learning KPIs, and dashboards that give leaders actionable insights on learning.
8+ years of experience in L&D, with hands-on ownership of the full learning cycle – LNA, diagnosis, content design, facilitation, and evaluation
Qualification - MBA/ Master's in psychology from a reputed institute
Experience with managing learning/ other talent programs/ processes (from design, delivery, execution, communication, logistics, follow through and closure)
Strong analytical, interpersonal and communication skills
Experience with managing LMS, related data and reporting
Demonstrated experience in partnering with business leaders and teams
Experience with application of L&D/OD concepts, principles, methodologies, and tools
Zeta provides cloud-native, API-connected payment card issuer processing platforms for banks, financial institutions, and fintechs. Its core product, Omni Stack, lets clients launch and manage digital credit, debit, and prepaid card programs through integrated APIs and cloud services. Transactions and card program management are handled via the platform, often with managed services and partner integrations (e.g., Sparrow) to offer comprehensive payment solutions. The company differentiates itself with a fully cloud-native, API-first approach combined with strong regulatory compliance (ISO IEC 27001, PCI DSS 4.0, SOC 2 Type 2), enabling rapid deployment and secure operation of embedded banking and payments. Zeta’s goal is to accelerate the world toward invisible payments by rethinking payment systems from core to edge.
Explore more opportunities at Zeta