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Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Legal Analyst

Legal Counsel & Legal SupportConfirmed live in the last 24 hours
Full-timeSanto Domingo, Dominican RepublicNo salary listedIn-person

About the Job

Requirements

  • Proficiency in spoken and written English.
  • Strong organizational, time-management, and problem-solving skills, with a demonstrated sense of urgency.
  • Attention to detail and commitment to quality.
  • Strong interpersonal and communication skills.
  • Ability to work independently and collaboratively.
  • Commitment to confidentiality and professional ethics.
  • Law degree and bar admission.
  • Exequatur.
  • At least 2 years of legal experience in corporate and labor law.
  • Experience with contracts, litigation, and human resources legal matters.

Responsibilities

  • Provide legal advice and assistance on human resources legal issues.
  • Assist in drafting, reviewing, and editing legal documents, including contracts, nondisclosure agreements, and other legal documentation.
  • Gather documentation, evidence, and data relevant to ongoing legal cases or internal investigations.
  • Assist the team in legal and administrative matters.
  • Carry out procedures and investigations before public and private sector institutions and courts, and monitor procedures until transactions are finalized.
  • Organize case files and prepare exhibits or summaries.
  • Respond professionally and accurately to internal or external legal inquiries.
  • Track deadlines and ensure legal activities stay on schedule.
  • Perform other required departmental functions.

Desired Qualifications

  • Own a vehicle.

About the Company

Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Hire Horatio CX provides business process outsourcing focused on customer experience and operational support, using dedicated, handpicked teams that act as an extension of a client's brand. It delivers omnichannel support (chat, email, voice, social), back-office tasks, trust and safety services, and fraud/compliance monitoring, powered by a hybrid mix of AI and human agents plus CX consulting and QA. The company differentiates itself with its nearshore Latin America footprint (Dominican Republic and Colombia), a focus on scalable, branded service, and a commitment to a better work environment for staff (bilingual daycare, wellness facilities). Its goal is to help fast-growing companies improve customer experiences, streamline operations, and increase customer retention by aligning technology with human support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2018

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