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Ouihelp

Technology-driven platform for in-home caregiving

Home Care Agency Opening Manager

Case Management & AdvocacyPosted on Nov 9
Full-timeCholet, France€33.6k - €42k /yr

About the Job

Requirements

  • A minimum Bac+2 diploma in the health or social-care sectors.
  • Successful initial professional experience in an equivalent position.
  • Comfort with the commercial aspects of the position, including field prospecting, partner development, and achieving objectives.
  • Strong knowledge of private and/or public healthcare and its challenges.
  • Active network of prescribing partners in the Cholet region.
  • Ability to work autonomously and strong organizational and prioritization skills.

Responsibilities

  • Assess beneficiaries’ needs at home and develop personalized support plans.
  • Recruit home-care assistants suited to beneficiaries’ situations and needs.
  • Set up home-care services and manage schedules.
  • Manage the human-resources matters of home-care staff.
  • Conduct regular quality visits, supervise services, and ensure service quality and beneficiary and family satisfaction.
  • Follow up with prospects and clients.
  • Prospect and build relationships with prescribing partners in the area.
  • Maintain lasting relationships with healthcare and social-care professionals in the region as part of care coordination.
  • Report actions accurately to the area manager.
  • Evaluate needs and monitor home-based services for beneficiaries experiencing loss of autonomy, coordinating care closely with prescribing partners.

Desired Qualifications

  • The role is open to people with disabilities.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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