HR Operations Team Lead

Job Description

Are you ready to lead with energy and help Tesla accelerate the world’s transition to sustainable energy? Then we are looking for you! Tesla is seeking an HR Operations Team Lead to join our growing team covering the West Region – that’s Belgium, The Netherlands, Luxembourg, and France. This role combines hands-on operational excellence with inspiring team leadership, delivering outstanding HR service to our internal customers while continuously evolving how we support Tesla employees.

Our HR Operations team currently consists of 11 team members, and is super international, dynamic and motivated to deliver every day. We are the engine or battery that keeps everything running smoothly for our people across these four countries. Come join us in creating a best-in-class employee experience every step of the way! 

Job Responsibilities

• Manage a team of HR Specialists that’s working on Core HR employee lifecycle processes – from creating contracts for new hires, to managing absences, to supporting leavers and handling everyday HR queries with speed and care
• Track and report on key KPIs, metrics and SLAs like a pro, using data to drive the strongest possible output from the HR Operations team
• Collaborate closely and effectively with other HR teams (analytics, systems etc.) to make every employee process faster, smarter and more seamless  
• Identify trends in HR tickets and get ahead of them; reduce inbound volume through better self-service, streamlining and standardisation
• Ensure our HR systems (e.g. HRIS, time tracking tools and more) are running smoothly, collaborating with systems specialists on continuous improvements that match the business needs
• Ensure operational processes, procedures and policies stay fully aligned with current employment law and compliance requirements
• Identify and drive projects that simplify, standardise and empower self-service throughout the entire employee journey
  

Job Requirements

• People management experience, ideally in an HR Shared Services or Operations environment (we love leaders who have already thrived in fast-paced environments!)
• Strong knowledge of HR processes and systems
• A good understanding of local labour law in the West Region countries
• A talent for elevating the employee- / internal customer experience
• Excellent Microsoft Office skills (especially Excel, Outlook, and Word)
• Experience in owning compliance topics and running audits
• Business fluency in English is a requirement, any other local language (Dutch and/or French) is a big plus! 
• First-hand exposure to local and regional payroll topics would be an asset

If this sounds like the next chapter you’re ready to write, we would love to hear from you! Let’s build something great together!