Studio Pipeline Engineer - Fitness Technologies & Experiences

Summary

At Apple, we care deeply about our customers' wellbeing. Apple Fitness Technologies & Experiences supports that vision through numerous products, including Fitness+, a digital service designed to enrich the lives of our customers through a broad and inclusive range of bespoke exercise, meditation, and audio content. The multidisciplinary Media Technologies engineering team supports the day-to-day operations of a state-of-the-art 4K multi-camera production studio, a purpose-built post-production audio facility, various remote productions, and research and development on new content workflows. The team's expertise spans high-volume, file-based workflows, broadcast video, lighting, robotic cameras, audio, systems, storage, and network engineering.

Minimum Qualifications

4+ years of work experience supporting, troubleshooting, or configuring modern PAM/MAM systems Experience in technical support for live broadcast, live-streaming, or post-production environments Strong general software fundamentals: command-line proficiency, Git version control, and scripting or development in TypeScript or Python Proficiency in administering and troubleshooting macOS, Linux, and Windows Working understanding of state-machine-based workflow design, including job and task lifecycles and how automated systems trigger, queue, and recover work Experience integrating with or troubleshooting systems through APIs and other interfaces Excellent written and verbal communication skills Collaborative problem-solver who thrives in high-demand, fast-paced environments, sharing expertise in core areas while learning from colleagues in other areas Ability to prioritize competing projects and unplanned requests, and to work independently with minimal direction Ability to be onsite daily for this in-person position Must be available to work evening and weekend shifts, as business needs require Some travel may be required Ability to lift and carry up to 50 lbs, and to perform physical tasks such as installing rack-mounted equipment and pulling and routing cable, with or without reasonable accommodation

Preferred Qualifications

Experience administering Open Directory and SAML-based single sign-on services Familiarity with structured content and status metadata for workflow automation, content metadata management, and delivery Experience with virtualization platforms, including provisioning, administering, and troubleshooting Linux virtual machines Proficiency creating and modifying workflow diagrams, technical drawings, user guides, or other system documentation Experience designing, deploying, and supporting systems in public or private cloud environments, including hybrid and multi-region approaches Ability to terminate, install, and test video, audio, Ethernet, fiber optic, and control cabling

Description

The Media Technologies engineering team is seeking a Studio Pipeline Engineer to support the software and automation behind our studio, post-production, and delivery pipelines. The role ranges from hands-on workflow support to architecting and deploying new workflow automation, and requires hands-on experience with modern, highly automated production asset management (PAM)/media asset management (MAM) systems.

Responsibilities

Provide responsive support to the production and post-production teams as requests arise Configure and extend pipeline automation and workflows on the PAM platform Troubleshoot, maintain, and expand the PAM platform across integrations with Fibre Channel SAN storage and other studio systems Support software applications running on macOS, Linux, and Windows Coordinate with third-party vendors on PAM platform development and support Prioritize unplanned requests while delivering planned projects on schedule, keeping the studio and its production pipeline running smoothly