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Merlin Entertainments

Manages branded visitor attractions and parks

Admissions Host

Checkout & Customer ServiceUpdated on Nov 10
Part-timeEast Rutherford, NJ, USAIn-person

About the Job

Requirements

  • Must be at least 16 years of age.
  • Excellent customer service skills.
  • Enthusiasm for representing the brand.
  • Ability to work independently or as part of a team.
  • Ability to deal with large crowds.
  • Ability to prioritize multiple guests.
  • Ability to maintain a high level of enthusiasm while doing repetitive work.
  • Reliable and punctual.
  • Ability to obtain related licenses or certifications as required to perform the essential functions of the position or by law.

Responsibilities

  • Greet guests, welcome them, assist with ticket purchases, answer questions, and help visitors make the most of their experience.
  • Sell and scan tickets, annual passes, and attraction packages.
  • Assist guests with kiosk purchases and provide attraction information.
  • Promote upgrades and special offers.
  • Support groups, field trips, and special events.
  • Help create memorable experiences for guests.

Desired Qualifications

  • Previous transactional experience with strong interpersonal skills is preferred.

About the Company

Merlin Entertainments

Manages branded visitor attractions and parks

Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Poole, United Kingdom
Founded
1999

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