Outsourced Quality Manager

Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.

Manages a small team of SQE for the ensure that OSAT full compliance to Littelfuse general quality requirement (GQA) and  met and exceed our product /process standard requirements.

Partner with Procurement and Product Engineering to evaluate, audit, and approve new assembly, test, and PCBA suppliers.

Oversees the quality, reliability, and process capability of suppliers during new product development at OSAT and sub-suppliers contractors.

Participate in New Product Introduction (NPI) and First Article Inspections (FAI) to ensure seamless transitions to mass production.

To prevent defects at the source, manage supplier selection, lead root-cause investigations, and drive continuous improvement.

Review and validate Supplier Quality Plans, FMEAs (Failure Mode and Effects Analysis), Control Plans, and PPAP/APQP packages.

About the Job

•  Auditing & Surveillance
  • Plan and execute periodic Quality System Audits and Process Audits at supplier and contract manufacturer sites.
  • Ensure that contract manufacturers (CMs) and assembly/test suppliers meet strict technical, functional, and regulatory standards combine with Littelfuse specifications.
  • Perform on-site visits for root-cause verification and problem-solving, RCA/CA verification of effectiveness
•  Defect Management & CAPA
  • Lead formal Root Cause Analysis (RCA) investigations using structured tools like 8D, 5 Whys, and Ishikawa/Fishbone diagrams.
  • Drive Supplier Corrective and Preventive Action (SCAPA) plans and track effectiveness.
  • Manage non-conforming materials (NCM), line stoppages, and sort/rework activities with suppliers.
• Performance Metrics (KPIs)
  • Track and report supplier metrics including Parts Per Million (PPM) for Q-Hits, First Pass Yield (FPY), on-time delivery of quality documentation, and  audit scores.
  • Conduct regular Quarterly Business Reviews (QBRs) with key suppliers to review scorecards and drive accountability.
  • Proposes corrective actions to improve compliance with quality specifications.
  • Reviews analytics and recommends new or improved quality control methods, procedures, and/or standards.
  • Manages work activities, monitors status of projects, and serves as an escalation point for questions.
•  Job Description
  • Coaches and manages the work activities and may have full management accountability for the performance and development of team. (40%)
  • Leads a team that identifies quality failures related to production processes and suppliers; provides recommendations for improvement. (25%)
  • Evaluates staff levels for current and future requirements and identifies training and development requirements. (25%)
  • Assesses issues and develops resolutions to meet objectives. Ensures that the team maintains proper controls for analysis, quality and productivity. (10%)
  • Extends roles to direct support in individual SQE roles as when needed.

About You

• • Bachelor or Master’s University degree in Engineering or Material Science of  Chemistry
  • 10+ years of experience
  • Deep knowledge of global manufacturing and quality practices
  • Advanced knowledge in MS Office
  • Strong analytical skills
  • Strong communication skills
  • High attention to detail

At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.