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Blackberry

Enterprise software and cybersecurity solutions provider

Quality Manager

QA & TestingConfirmed live in the last 24 hours
Full-timeOttawa, ON, CanadaIn-person

About the Job

Requirements

  • Experience as an embedded software project manager, embedded software developer, quality engineer, internal auditor, or process engineer, with a desire and ability to learn quality.
  • A minimum of 4–7 years of experience in embedded software environments, ideally in safety-critical industries such as automotive, industrial automation, medical devices, aerospace, defense, or rail.
  • Exposure to standards such as ISO 9001, ISO 26262, ISO/SAE 21434, or similar.
  • A bachelor's degree in Computer Science, Electrical Engineering, Systems Engineering, Quality Management, Quality Systems Engineering, Applied Mathematics, or a related technical discipline.

Responsibilities

  • Partner on continual improvement of the QNX Quality Management System and Cybersecurity Management System toward meeting quality objectives and maintaining certification to ISO 9001 and ISO/SAE 21434.
  • Drive continuous improvement quality initiatives and champion a quality and safety culture across engineering and product development teams.
  • Contribute to the evolution and enhancement of QNX quality processes, templates, methodologies, and compliance frameworks.
  • Apply expertise across industry standards including ISO 9001, ISO 26262, ISO/SAE 21434, IEC 61508, IEC 62304, and ASPICE to support certification readiness and regulatory compliance.
  • Identify compliance gaps, assess risks, and drive corrective and preventive actions.
  • Ensure process consistency, traceability, and evidence generation throughout the product lifecycle.
  • Stay current with emerging standards, regulations, and industry best practices affecting safety-critical and cybersecurity-focused software development.
  • Plan, execute, and document quality audits, gap analyses, and process reviews.
  • Support certification readiness initiatives across safety, cybersecurity, and quality domains.
  • Maintain compliance evidence packages and audit documentation required for internal and external assessments.
  • Support interactions with certification bodies, regulatory organizations, customers, and external auditors.
  • Serve as a trusted advisor to engineering teams on standards interpretation, audit readiness, process compliance, and certification requirements.
  • Build cross-functional relationships that align quality objectives with technical and business goals.
  • Participate in customer-facing audits, including questionnaire responses, supplier engagements, and quality reviews.
  • Contribute to quality strategy discussions, process governance, and product lifecycle initiatives across the organization.

Desired Qualifications

  • Hands-on experience implementing and maintaining compliance in one or more of ISO 9001, ISO 26262, ISO/SAE 21434, IEC 61508, IEC 62304, ASPICE, SEI-CMMI, or DO-178C.
  • A strong understanding of software development lifecycles, configuration management, requirements management, traceability, and process quality assurance methodologies.
  • Experience conducting internal and external audits and supporting certification activities.
  • Previous software engineering experience spanning requirements, design, development, testing, or systems engineering.
  • Experience with process modeling, quality measurement, and traceability.
  • Lean Six Sigma Black Belt or Green Belt certification and/or root cause analysis (RCA)/8D experience.
  • Hands-on experience with tools such as JAMA, Jira, GitHub/GitLab, and Confluence.
  • ISO 9001 Lead Auditor certification.
  • TÜV Functional Safety Engineer certification.
  • Experience supporting cybersecurity management systems and compliance programs.

About the Company

Blackberry

Enterprise software and cybersecurity solutions provider

BlackBerry focuses on enterprise software and cybersecurity after transitioning from hardware. It provides secure software solutions for business communication, collaboration, and mobile device management, along with security analytics and threat detection. The product suite typically includes enterprise mobility management, secure messaging and data protection, and endpoint security services for organizations. BlackBerry’s approach centers on protecting corporate data and identities, with services that manage devices, apps, and networks while monitoring for cyber threats. The company differentiates itself by emphasizing security, governance, and risk management for enterprise customers, integrating threat intelligence and analytics. The goal is to help businesses stay secure, compliant, and productive in a mobile-first world.

Company size
1-10
Company stage
IPO
Headquarters
Waterloo, Canada
Founded
1984

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